McDonald's

3.4
3170 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2200 Vernon Street, North Kansas City, MO
64116, United States

Hours

Reviews

3.4
3,170 reviews
5 stars
1,002
4 stars
688
3 stars
609
2 stars
284
1 star
587

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

There were complaints about food being old, incorrect, or poorly prepared, though some customers praised the freshness of their meals.

Cleanliness

While some reviews highlighted cleanliness and a well-maintained environment, others noted dirty bathrooms and unwelcoming dining areas.

Customer Experience

Several customers expressed frustration with the overall experience, citing issues with staff attitude and service efficiency.
  • CC
    citigirl countrified
    2 days ago
    5.0
    Young lady helped us with the whole experience. Thanks you Odinetha! Great Service. You need a raise! Or your own store!!!!
  • MH
    Mann Hart
    Jan 5, 2026
    1.0
    There are constant 15 to 25 minute waits for your lunch order you can walk up to the counter and have the person taking orders walk away without saying a word and not return for 10 minutes or more this place is in dire need of new management or ownership The employees there seem unable to handle the time rush even though do this everyday I have been going to this McDonald's for over 2 years now only because of the convenience my job for lunch other than that I would not recommend anyone going to this McDonald's until the issues addressed
  • DS
    Darla Staton
    Jan 2, 2026
    1.0
    Never will we eat there again. We ate there yesterday January 1st 2026. Pretty sure we got food poisoning
  • MW
    Myles Western
    Dec 30, 2025
    2.0
    They always get at least one thing in my order wrong. Every time.
  • JB
    Jason Brand
    Dec 19, 2025
    1.0
    The store was still locked and not taking customers in the lobby at 5:45 am (LOBBY HOIRS START AT 5am) A worker was also trying to get into the store at this time as well,im assuming to begin work. I tapped on the window numerous times as well as the worker doing the same and met with NO RESPONSE by ANYONE I called the location and was greeted with "is this the person tapping on the window? What do you want?" - LAZY I told them yes and that there also a worker trying to get in. They told me the worker had gotten in "What do you want?" After a few choice words and told "you can call me all the names in the world JASON", the phone line was disconnected and Im assuming no one was able to reach the store (I know I was not) Horrible Experience, DON'T EVER COME HERE IN THE MORNING The lobby hours are a complete lie apparently, even to workers

Frequently Asked Questions About McDonald's

What are the McDonald's North Kansas City location's regular operating hours?

This McDonald's location is open daily from 5:00 AM to 1:00 AM.

When is the drive-through open at McDonald's on Vernon Street?

The drive-through is available every day from 5:00 AM to 1:00 AM.