McDonald's

3.4
3147 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2200 Vernon Street, North Kansas City, MO
64116, United States

Hours

Reviews

3.4
3,147 reviews
5 stars
996
4 stars
681
3 stars
607
2 stars
283
1 star
580

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from excellent and friendly interactions to rude and aggressive behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted dirty bathrooms and lobby areas.

Food Quality

While some customers enjoyed fresh and hot food, others complained about old or improperly prepared items.

Efficiency

The speed of service varied, with some praising quick drive-thru experiences, while others experienced long waits and inefficiencies.
  • MT
    Michael Thompson
    1 day ago
    5.0
    The food was made very well! The ladies at the counter were so nice and pleasantly accommodating. The place was clean and had crowns all over in an organized, decorative way. All around, idk if I caught this crew on their best day.. or if they just have the best service I’ve had in a while. Highly recommend the breakfast shift crew working on 11/23/25
  • RB
    Rodney Breeding
    4 days ago
    1.0
    I go here occasionally for lunch when i'm desperate and my wife forgets to pack a lunch. I went there loaded up my ap, No more Large Fry for free when you purchase other things, I loaded the code, gave it to the window gal, my code disappeared, off my screen. Then the drive through lady asked for it again...Of course i cant use it because its gone. So my bill was an extra 4-5 bucks, I received my meal, my mcchicken buns are stale, and my coke is flat. The price of everything is going through the roof, and the quality of service and products is going through the floor. I hate this planet.
  • AC
    A CAPPS
    Nov 12, 2025
    1.0
    Not loving this! I don't come to McDonald's often at all, and I definitely won't be back. Ordering on the kiosk won't work for me. First, it's as if they don't want customers inside the restaurant. There's no salt, pepper, napkins or straws available to you in the dining area. It's very cold, unwelcoming place.
  • BD
    Brianca Dejerez
    Nov 11, 2025
    5.0
    We tend to be in the area about once a month to utilize the laundromat next door for large bedding. Every single time we have been to this location the service has been great. Staff is super friendly, quick and always accurate. A+
  • KL
    Kailan Lawson
    Oct 28, 2025
    1.0
    The employees here was very rude and aggressive. They didn't want to make my big Mac right and then lied to me about the monopoly stickers saying they have no more as she is giving them to other customers. I recorded the whole interaction. I have it all on video. They didn't make my mean right. I only have 30 minutes for a lunch break before I have to go back to work. They made my bic Mac wrong twice. I got tired of the attitude and aggression so I gave up and left with very poor customer service and nasty behavior.

Frequently Asked Questions About McDonald's

What are the McDonald's North Kansas City location's regular operating hours?

This McDonald's location is open daily from 5:00 AM to 1:00 AM.

When is the drive-through open at McDonald's on Vernon Street?

The drive-through is available every day from 5:00 AM to 1:00 AM.