Jimmy John's

3.7
254 reviews

About

Sandwich Restaurant

Location

Jimmy John's
407 Armour Rd, North Kansas City, MO
64116, United States

Hours

Reviews

3.7
254 reviews
5 stars
132
4 stars
38
3 stars
18
2 stars
10
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to uncomfortable experiences.

Food Quality

Mixed reviews on food quality; some customers enjoyed their sandwiches while others received poorly made or stale items.

Speed of Service

Many customers expressed dissatisfaction with slow service and delivery times, contradicting the 'freaky fast' promise.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary food preparation practices and unpleasant odors in the restaurant.

Customer Experience

Positive experiences were noted for friendly staff and good food, but these were overshadowed by frequent complaints about service and order accuracy.
  • TW
    Tyler Whittom
    Jan 3, 2026
    5.0
    This location is always on top of it. It’s always clean, food comes out fast, and they are always very friendly. And of course, the food is great, as it always is at JJs!
  • CS
    Chris Stergos
    Dec 30, 2025
    4.0
    Freaky fast... Unless everyone else placed an order online or over the phone... Then it's not so fast.
  • JC
    Jeremiah Crocker
    Dec 19, 2025
    5.0
    We came here tonight to eat dinner with our family and it was a great experience! The manager was very friendly and the staff. The sandwiches were made so well. Thank you for the experience.
  • SR
    Steven Rodriguez
    Dec 14, 2025
    1.0
    The sandwich was good, but the service sucked.
  • SA
    Sean Alexander
    Nov 15, 2025
    5.0
    I had such an amazing first experience at this Jimmy John’s thanks to Devin! From the moment I walked in, he was incredibly pleasant, welcoming, and genuinely helpful — especially with it being my very first time at Jimmy John’s. He didn’t just take my order; he listened, gave great recommendations, and made sure I’d enjoy exactly what I was getting. His energy was bright, friendly, and professional in all the best ways. Corporate, please know: Devin is an absolute standout employee! ⭐️ And major shoutout to the kitchen staff as well — they knocked my meal out of the park! The food was fresh, perfectly made, and impressively fast. You could really see how well they work together behind the scenes. They’re efficient, talented, and clearly take pride in what they do. This entire visit was colorful, positive, and memorable — the kind of experience that turns first-timers into loyal customers. Great job to Devin and the whole team at Store 2157! 🌟🥪💛