Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Normandy Natural Bridge Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
600 reviews
5 stars
242
4 stars
95
3 stars
66
2 stars
51
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delays in receiving their food.
Food Quality
While some customers praised the food, others reported receiving cold or poorly prepared items, including old fries and greasy wings.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
Management Issues
There were complaints about unprofessional behavior from management and staff, with some customers feeling ignored or dismissed.
- SWSylvia WashingtonJan 1, 20265.0Moment walk in was very welcoming friendly and helpful.. manager was very knowledgeable of prices and menu and a big help really appreciate the help..food was great and everything was hot...thank you to your workers will be back.
- MMMichelleDec 28, 20251.0Placed my order online and when I’ll arrive my order was not ready. I had to wait an additional 30 minutes. These are not Wingstop original fries, and it has no seasoning. Very disappointed.
- CNCheryl NNov 21, 20251.0Horrible customer service! If I could give no stars I would. Placed a DoorDash order at 10:55am, didn’t receive until 12:20pm. Order was wrong. Reached out to DoorDash and they said to contact the store. The person that answered said that they’ve been having difficulties & I probably received the wrong order. We were missing items and the food we received was wrong. Was told there was nothing that they could do except for me to bring the food back! Asked to speak with manager and they refused to come to phone but the conversation in the background said, as I quote “I ain’t doing nothing, put them on hold and leave them there & let them wait! I will find a Corporate number or address, this is beyond unacceptable!
- RJRoy JonesNov 8, 20254.0I had a great experience here. To be honest, this was my very first time visiting this establishment. The staff here were pleasant and were eager to ensure that Imy needs were met. Check them out if you find yourself in the area.
- TFTyrone FlemingOct 21, 20251.0Employees would not take walk in orders for pickup restroom was only for Employees would not honor order for all flats also I was giving five containers of blue cheese that was just water my days of buying wingstop is over
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main hours of operation for Wingstop at Normandy Natural Bridge Rd?
Wingstop Normandy Natural Bridge Rd is open daily from 10:30 AM to midnight.
Does Wingstop Normandy Natural Bridge Rd offer delivery service?
Yes, they offer delivery service with same-day and no-contact delivery options.
Can I order Wingstop wings online for pickup or delivery?
Yes, you can order classic or boneless wings and tenders online for carryout or delivery through their website or app.
Is there a drive-through service available at this Wingstop location?
No, the Wingstop Normandy Natural Bridge Rd location does not have a drive-through service.
What payment methods are accepted at Wingstop Normandy Natural Bridge Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Normandy Natural Bridge Rd located?
It is located at 7201 Natural Bridge Rd Ste B, Normandy, MO 63121, United States.
What are some nearby places to Wingstop Normandy that customers might visit?
Nearby places include Beyond Beauty Supply, Church’s Texas Chicken, U.S. Bank Branch, Walgreens, and Domino's.
Is there a bank close to Wingstop Normandy Natural Bridge Rd for convenient banking?
Yes, there are several nearby banking options including U.S. Bank Branch, US Bank, U.S. Bank ATM, and The Exchange Network ATM.
Are there other fast food restaurants near Wingstop Normandy?
Yes, nearby fast food options include Church’s Texas Chicken, Lee’s Famous Recipe Chicken, Domino's Pizza, and Penn Station East Coast Subs.
Can customers combine a visit to Wingstop with other services nearby?
Yes, customers can visit beauty or hair salons like Upscale Cuts & Styles, pick up pharmacy needs at Walgreens or Beverly Hills Pharmacy, or get car services at Montego Bay Car Wash nearby.