McDonald's

3.4
1724 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
425 Booneslick Rd, New Florence, MO
63363, United States

Hours

Reviews

3.4
1,724 reviews
5 stars
568
4 stars
387
3 stars
315
2 stars
150
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms.

Staff Attitude

There were numerous complaints about rude and unprofessional staff behavior, impacting customer experience.

Food Quality

Several customers noted that food was often cold or incorrectly prepared, with some expressing disappointment in portion sizes.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • DG
    Desiree Gilleo
    5 days ago
    1.0
    Orders are always wrong no matter what time you go in nothing is ever right you go and try to call no one answers the dinning room was a disaster this place is a joke and a waste of money go to Warrenton at least they are half the time right.
  • HG
    haley Garrett
    Jan 4, 2026
    1.0
    this is the worst mcdonald’s around. you’re better off going to warrenton, wentzville, mexico, lake st. louis, owensville, wright city, kingdom city, literally ANY other mcdonald’s. this food is always cold and wrong no matter how small your order is. they can’t keep workers so it’s always Extremely SLOW. the new management is rude as can be and not sure she really knows anything about management or how to do truck as they’ve ran out of everything since she’s taken over. personal hygiene is lacking BIG TIME here it’s quite disgusting that everyone here is gross and they’re all touching your food, if you go make sure you have time to wait forever no matter the time of day usually, have cold nasty food, and nasty people and attitudes. good luck to you.
  • PW
    Pamela Winkelmann
    Jan 2, 2026
    5.0
    Fast and accurate going through the drive thrum
  • KR
    Kenzee Robbins
    Jan 1, 2026
    1.0
    terrible facility they didn’t even open their store until lunchtime. I went to the same location prior and they closed down their store early and we’re all hanging out inside. customer service is terrible!
  • KD
    Kevin Dehner
    Dec 31, 2025
    1.0
    Worst experience at any mcdonalds will never return. Rude, waited an hour just to get wrong food and gave me every lie they could come up with all 4 girls I talked to very unprofessional. You can tell none of them care about their job

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in New Florence, MO?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Can I order McDonald's delivery in New Florence, MO?

Yes, delivery is available from 6:00 AM to 9:00 PM every day.