McDonald's

3.4
1709 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
425 Booneslick Rd, New Florence, MO
63363, United States

Hours

Reviews

3.4
1,709 reviews
5 stars
562
4 stars
386
3 stars
312
2 stars
149
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unprofessional staff behavior.

Food Temperature

Many reviews mentioned receiving cold food, with some customers expressing disappointment over the quality of their meals.

Cleanliness

Numerous complaints highlighted unsanitary conditions in the dining area and restrooms, with some describing the location as filthy.

Order Accuracy

Several customers experienced issues with incorrect orders and lack of attention to detail from staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service.
  • LM
    Lekel Macha
    Nov 3, 2025
    1.0
    They are disrespectful and rude and they they don't wear gloves which is nasty as hell
  • LW
    Lynn Wilson-Bruce
    Nov 2, 2025
    1.0
    Horrible services!!!!!! Ordered only a sausage egg biscuit and waited over 25 minutes! I continued to wait and they were not even close to my number so I asked for a refund and had to even wait on that ! Don’t waste your time to exit from I-70 to go to this McDonalds! It’s not worth your time . They should just close it at the rate of their service!!!
  • CK
    Chris Keil
    Oct 31, 2025
    5.0
    The dining room and everywhere else is always clean when I stop in. And the people there go above and beyond to help you if you need it. Everyone is always very kind at this McDonald's and the food is fresh not stale like you see at a lot of others. Its a nice reprieve from the road. Jonie and the crew are awesome! Thank yall, see ya again soon🙂
  • CB
    Conner Bell
    Oct 27, 2025
    1.0
    I don’t remember the date but that day of rustober fest I was there and the manager old tall kinda unfunny funny guy kicked everyone out of the lobby at 7 o clock when the door says 11 and I know you guys aren’t allowed to close the lobby that early and he made the decision on site because a bus of college aged kids walked in and he told everyone to be out by 7 and the food was lukewarm and took 20 minutes to get a mobile order from the counter
  • JS
    Jd Shannon
    Oct 26, 2025
    1.0
    To this day I still don't understand how they make the job hard. I did the job growing up its easy and y'all manage to screw up a simple order

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in New Florence, MO?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Can I order McDonald's delivery in New Florence, MO?

Yes, delivery is available from 6:00 AM to 9:00 PM every day.