Arby's

3.7
514 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
482 Tree Farm Road, New Florence, MO
63363, United States

Hours

Reviews

3.7
514 reviews
5 stars
229
4 stars
109
3 stars
72
2 stars
21
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews highlighted poor food quality, including cold, stale, or improperly cooked items.

Service Issues

Customers frequently mentioned rude or unhelpful staff, long wait times, and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quick preparation of food.
  • CG
    Charmander Guy
    Dec 13, 2025
    5.0
    Great food at great prices, the order was a little bit off but the staff were very friendly and it was amended in no time.
  • GR
    Guillermo Reyes
    Dec 6, 2025
    1.0
    One of the employees coughing and didn’t wash his hands . Prepping food
  • GR
    Garrett Reven
    Nov 6, 2025
    1.0
    Bought 1 item: a FOUR piece potato cake. I got THREE cold, crunchy lumps that used to be potato cakes
  • DW
    Dust in the wind
    Nov 5, 2025
    1.0
    No online ordering.
  • AZ
    April Zordel
    Oct 18, 2025
    5.0
    Stopped in for lunch after filling up my car. Good choice. Restaurant was clean. Staff greeted me when I walked in. Food was delicious and prepared quickly. Order was correct. The staff were friendly to all customers and seemed happy to be at work. And I love the gyros!!!