Wendy's

Reviews

• TT

  Tonya

  Apr 22, 2026
  5.0
  Good food, great service and the atmosphere is not bad
• CS

  Caroline Shepherd

  Mar 25, 2026
  4.0
  Our burgers were definitely smashed, but still tasted good. I figure that's what we get when we count on fast food to supply our lunch. Drive thru was quick and staff was super friendly.
• CW

  Christopher Weigand

  Mar 20, 2026
  5.0
  Great staff and clean dining room.
• CB

  Carol Blackwell

  Mar 19, 2026
  5.0
  The young man at the drive through window was very gracious to us with adding on 3 little frostys at windows. On the down side, we ordered well done fries as my son has texture issues...fries were not crispy so son didn't eat them :(
• EM

  Erick Moore

  Feb 19, 2026
  1.0
  This review keeps getting deleted - As a regular customer at this location, I feel compelled to speak out about a pattern of disturbing behavior I’ve consistently witnessed from the General Manager, Gale. Her conduct is not only unprofessional but outright abusive and discriminatory. Gale frequently yells at employees—often in front of customers—and treats Hispanic workers, in particular, with blatant disrespect. I’ve personally seen her speak to employees like Colleen and others in a degrading, aggressive tone. As a Hispanic customer, I’ve also experienced her rudeness firsthand. When she takes my order, she’s short, dismissive, and even yells, creating a hostile environment for both customers and staff. While Gale has no problem taking two-week vacations herself, she refuses to grant the same to employees, openly arguing with them about it in the store. I’ve spoken to several locals in Neosho who’ve had similar experiences or witnessed the same behavior—especially at the drive-thru, where she’s known for being equally rude and dismissive. Even more alarming, I’ve seen Gale throw objects, including a spatula, at employees while yelling at them to clean. She has made threatening remarks like “You’ll see me” when challenged. This is unacceptable on every level. Despite numerous complaints over the years, nothing seems to change. The only reason she is still in this position appears to be because of her “numbers” and the bonuses she brings in. But strong sales should never come at the cost of human dignity and respect. As a journalist, I intend to pursue this further and bring attention to the toxic environment she fosters. I will also be submitting this information directly to Wendy’s corporate office. Immediate change is needed at this location—not just for the sake of the customers, but for the hardworking employees who deserve a safe and respectful workplace. Enough is enough!