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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Neosho, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 650 S. Neosho Boulevard for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews highlighted cold, overcooked, or incorrect food items, leading to dissatisfaction.
Customer Experience
Several customers expressed frustration with the lack of communication and responsiveness from staff, particularly during busy times.
Positive Feedback
Despite the negative reviews, some customers praised the food quality and friendly service during their visits.
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Alyssa DuBois
Dec 9, 2025
5.0
Great food, great people!
DD
Daniel
Oct 12, 2025
2.0
This is pretty pathetic I ordered a foot long chilli dog and this is what I get. Not to mention the girl at the window smashing the top and silverware into the top of my foot long coney. Garbage sonic just garbage. No wonder dam near all your stalls are empty.
DR
Dustin Riner
Sep 14, 2025
1.0
We spent $32 on ice cream, waited 25 minutes on a slow night with 3 cars in the entire place. The 4 cups of ice cream came out and was melted told the carhop and she kinda shrugged and walked back to the building. So took the loss and came home. Got home and the cups that were supposed to be sonic blasts were plain vanilla ice cream after even asking and paying for extra candy. So I called and talked to the manager and he made up every excuse in the book why it took so long but the one that was mind blowing was we are short staffed…. Then why was an employee out walking the parking lot looking for trash to sweep up, and another one running back and forth to her car? Needless to say I believe he said his name was Justin, & Justin doesn’t know how to manage an established employing teens if he’s having them do the lowest priorities. There’s no way it should’ve taken almost a half hour for 4 ice creams on a very slow night even for 1 or 2 employees. Definitely would like to hear from the lead manager of this establishment in Neosho. I requested a refund and told I was getting one and in the process got told I was being hostile because I asked for his name and that I was gonna call to talk with the main manager of the store. Very unprofessional and not a way to lead the teens working there.
JP
Jeanette Peterson
Aug 23, 2025
4.0
Mobile ordered drinks for half price
CM
Cindy Mott
Aug 14, 2025
2.0
We ordered online and when my husband went to pick up our order it wasn’t ready and the service was horrible. I finally sent him the receipt and when he showed it to them, we finally got our order. The food was cold to say the least. Plus I don’t appreciate how they kept pointing at my husband and laughing at his frustration. The order was supposed to be ready at 4pm which he was on time but he didn’t get back with the order until 4:30 pm.