Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff and slow response times, leading to customer dissatisfaction.
Food Quality
Customers reported inconsistent food quality, with issues such as incorrect orders, cold food, and undercooked items.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with maintenance and hygiene.
Customer Experience
Positive experiences were noted with friendly staff and quick service during busy times, but these were overshadowed by frequent complaints.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components.
DS
Donnie Sales
1 day ago
4.0
Super busy but the staff were efficient and courteous.
JS
Jeff Short
2 days ago
1.0
17 mins for a small fry and 4 p nugget ,and while wait they parked every single car in drive thru. 22 cars and orders were wrong and food was garbage. Employee said they park everyone cause they get in trouble if there time is too long . So cars are stacked up and employees are just sitting around laughing assuming its the manager out back on smoke break. No leadership done with this place.
BM
bigg mase
Nov 14, 2025
3.0
Took forever to get my food and it wasn't even busy. I expected less wait time since drivers have to get back to their trucks but this wait time was unnecessary
NN
Nancy
Nov 12, 2025
1.0
I went through the drive through the order they sent out was totally wrong my son went in to correct it but they still shorted a fry and I didn’t have time to correct it a third time
EJ
Eleanor J
Nov 3, 2025
1.0
i never leave reviews but the service was genuinely so bad i had too, like wow lowkey never go there, service so bad it left me speechless
What are the delivery hours for McDonald's at 11971 US-71 Alt, Neosho, MO?
Delivery is available 24/7 every day of the week at McDonald's located at 11971 US-71 Alt, Neosho, MO.
Can I use the drive-through service at this McDonald's location?
Yes, the drive-through at this McDonald's is open 24 hours a day, seven days a week.
What payment options are accepted at McDonald's in Neosho, MO?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Neosho, MO offer mobile ordering or delivery services?
Yes, this location offers curbside pickup and delivery services, along with mobile ordering through their app and website.
Where can I find the menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fast food or sandwich restaurants to McDonald's in Neosho?
Yes, there are multiple nearby Subway restaurants located near this McDonald's that also serve sandwiches and fast food.
What travel or gas station facilities are close to McDonald's at 11971 US-71 Alt?
Love's Travel Stop, featuring gas, convenience store, RV hookup, and truck care services, is located nearby, which is convenient for travelers visiting McDonald's.
Is there public transportation near McDonald's in Neosho, MO?
Yes, the Jefferson Lines bus service and Greyhound Bus station are both nearby, making it easy to reach McDonald's by bus.
What types of services and amenities does this McDonald's offer on-site?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for customers' convenience.
How can I participate in McDonald's rewards program at this location?
You can earn points for free food by joining MyMcDonald's Rewards, which is detailed at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.