Service Speed
Customers frequently reported slow service, with long wait times for food and drinks, even during non-peak hours.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Customer Service
While some customers praised the friendliness of the staff, others reported rude behavior and poor handling of order issues.
Cleanliness Concerns
There were multiple mentions of unsanitary practices, particularly regarding food handling and cleanliness of ice cream machines.
Overall Experience
Despite some positive experiences, a significant number of customers expressed dissatisfaction and indicated they would not return.