McDonald's

3.5
1547 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 N Main, Mountain Grove, MO
65711, United States

Hours

Reviews

3.5
1,547 reviews
5 stars
494
4 stars
356
3 stars
304
2 stars
140
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often served cold or poorly prepared, with complaints about the freshness and quality of items like fries and burgers.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers experiencing rude service while others noted friendly interactions.
  • PS
    Paul Schroeder
    3 days ago
    3.0
    Fast food
  • GC
    Greg Clark
    4 days ago
    5.0
    Just your typical McDonald's
  • TB
    Tammy Bruce
    5 days ago
    3.0
    Drive-thru is always supper slow
  • JR
    Juliet Reser
    Dec 26, 2025
    1.0
    Have waited in a line inside for a to go order 15 minutes looks like 6 workers and still a person ahead of mehad 4 people ahead of me
  • JL
    Jacob Lunz
    Dec 21, 2025
    1.0
    Today (12/21/25) I went to McDonald's at around 1:20pm. I ordered 2 chicken sandwiches, a med fry, and a lg drink. I was given my drink at the window and told to go to one of the drive thru stalls to wait for the rest of my order. I got my food a few mins later and drove home. I live 2 miles from McDonald's max. I got home to enjoy my food and my FRIES WERE COLD. Only one sandwich was above room temperature. The other sandwich was lukewarm. I've lived in the area for 3 years and consistently get bad service at this location. Over the last 3 years I have gotten one apple pie that was warm, the rest have been cold. One time I had to wait in the drive thru 30 mins from the time I ordered my food to the time I received it. The employees always under-fill the drinks. They consistently fill them just past 3/4 full. Over the last 2 weeks, I've eaten at four other locations and my food was good, hot, and ready quickly. I don't know who is to blame for the consistent bad service at the Mountain Grove location. However, for it to continue for years on end, it has to be management.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Mountain Grove, MO?

Delivery is available daily from 5:00 AM to 10:30 PM.

What are the drive-thru hours at McDonald's Mountain Grove location?

The drive-thru is open from 5:00 AM to 11:00 PM on most days, extended to midnight on Thursday, Friday, and Saturday.