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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Monett, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 810 E. Cleveland for the ultimate SONIC experience!
Many customers reported long wait times in the drive-thru, with some experiencing delays of over 15 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale items, greasy burgers, and undercooked sides.
Customer Service
While some customers praised friendly staff, others noted rude interactions and a lack of ownership in resolving issues.
Pricing Concerns
Several reviews mentioned that the prices are perceived as high for the quality of food and service received.
AP
Andrew Pruitt
Dec 20, 2025
1.0
Tried to order through the app it failed talked to a supervisor he told me he could not honor the the half off drinks and if I was unhappy with that I did not have to order then walked off terrible service terrible management order elsewhere
AM
alaine mcmillin
Dec 12, 2025
1.0
I went threw the drive threw and sat for 10 minutes . Got my food and drink I ordered a route 44 drink strawberry limeade and took a big drink and it brunt my throat. I got to looking and my drink and it's white. I won't be going back. I love Sonic not no more
MW
Mid West
Dec 3, 2025
1.0
Waited 16 mins in the drive thru for two meals and a sandwich. There was only one other car on the lot when I pulled up. Watched 2 other cars that arrived after me get their orders before mine and at least one was food because they tried to give someone else's order to me. And my order wasn't right. Almost $35 for 2 meals with only medium drinks and one sandwich. Incredibly overpriced for the quality of the food and service. Won't be back. I could have went into a sit down restaurant and ate for the same price.