Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
655 reviews
5 stars
375
4 stars
150
3 stars
53
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or indifferent service, particularly in the drive-thru, with several mentioning long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being stale, poorly prepared, or not as expected, including issues with chicken and burgers.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others reported dirty floors and unsanitary conditions.
Speed of Service
Service speed varied significantly, with some customers noting quick service while others experienced long waits and delays.
Overall Experience
Overall, experiences were inconsistent, with some customers expressing loyalty and satisfaction, while others indicated they would not return due to poor service and food quality.
- SMSamantha MedinaDec 14, 20251.0Worst customer service experience! Drive thru person was rude and rushing us to order!
- RMRandall MillerNov 1, 20255.0Grandson and I had burgers and sundaes. Everything was very tasty, top dairy queen standards. Nuff Sed! 🤙
- ZRZachary ReshovskyOct 14, 20252.0Mediocre! Thinking about writing a complaint to company headquarters about a bad customer service. When I asked for a burger, they said "what burger" and took me forever to get a quote of $4.15. I was deterred from bad service and will be waiting until Kansas City, where restaurants are better frankly.
- MHmisty hunterAug 30, 20254.0Always good for a blast! 😁
- CKCharles KaproletAug 26, 20253.0Ice cream was yummy but these Grill and Chills don't work for me. Much prefer the older open air ones. The one in New Smyrna Beach, FL is fantastic
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes®.
What are the operating hours of Dairy Queen Grill & Chill in Monett, MO?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1000 N Central Ave, Monett, MO 65708-1034, USA.
Does Dairy Queen Grill & Chill have a drive-thru and seating available?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and indoor seating for guests.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and is good for kids.
How can I order food online from Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/11120/
Are there any special deals or rewards for Dairy Queen Grill & Chill customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What are some nearby places to Dairy Queen Grill & Chill that I could visit?
Nearby you can find CoxHealth Urgent Care for medical needs, Prime Cut butcher shop for quality meats, and Conoco gas station for fuel and snacks.
How can I combine a visit to Dairy Queen Grill & Chill with nearby services?
After enjoying a meal and treats, you could visit CoxHealth Urgent Care for a health check, stop by Prime Cut for specialty meats, or refuel and grab convenience items at Conoco gas station, all located close by.
Are there any nearby places of interest related to automotive or repair services?
Yes, near Dairy Queen Grill & Chill you can find Sinclair gas station with auto detailing services and Greens Auto Mechanic for automotive repairs.