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Arby's

4.1
(599 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
836 E. Highway 60, Monett, MO
65708, United States

Hours

Reviews

4.1
599 reviews
5 stars
294
4 stars
169
3 stars
61
2 stars
28
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising specific items while others reported poor quality and incorrect orders.

Service Issues

Several customers experienced issues with service, particularly with management and order accuracy, leading to dissatisfaction.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mentioned areas needing attention.

Staff Friendliness

Many customers highlighted the friendliness and helpfulness of the staff, contrasting with negative experiences related to management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order handling.
  • TW
    Tyler White
    Feb 13, 2026
    5.0
    I ABSOLUTELY LOVE THE FOOD AND SERVICE!!
  • TD
    Tonya Dean
    Feb 5, 2026
    5.0
    Food is great, service is spot on,atmosphere is calm,quiet and clean.
  • CM
    Christy Mueller
    Jan 5, 2026
    1.0
    I am writing to express concern regarding a recent visit to Arby’s In Monett, Mo. During the transaction, we were owed $0.09 in change, yet the amount provided was $0.05, effectively rounding the total down rather than up. When I asked for clarification, the employee was unable to explain the reasoning. While the amount may seem minimal, accuracy in transactions is important, and repeated occurrences could result in customers being shorted over time. I hope this feedback is taken into consideration and that steps are taken to ensure consistent and fair cash-handling practices moving forward.
  • UD
    Urian Vinje (Dexter)
    Dec 1, 2025
    5.0
    The lady working the drive thru was super helpful and friendly. She wasn't satisfied with the fries so she dropped some fresh ones in and they turned out absolute perfection 👏Well done!
  • IL
    Ida Louise
    Oct 31, 2025
    1.0
    Ordered arbyq to go. When I got home it was a regular roast beef. Ugh

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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