Taco Bell

3.7
1354 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11952 Dorsett Rd in Maryland Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11952 Dorsett Rd, Maryland Heights, MO
63043, United States

Hours

Reviews

3.7
1,354 reviews
5 stars
577
4 stars
303
3 stars
175
2 stars
83
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Speed of Service

Many customers complained about extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Food Quality

Food quality is inconsistent, with reports of cold, poorly made items and missing ingredients, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty restrooms and a generally unclean dining area.

Staffing Issues

Frequent mentions of being understaffed, contributing to slow service and poor customer experiences.
  • EF
    Eugene Ford
    Nov 3, 2025
    1.0
    Food terrible old and burn spend over 25 dollar on my order will not be going back and wouldn't recommend
  • HH
    Hamad
    Nov 2, 2025
    5.0
    The employees are awesome, but the management are extremely shitty leaving bare minimum employees to cover shifts. Thats why people wait and are pissed be pissed at management not the poor employees. They always provide the best service and food is always great.
  • NV
    Nicole Viehmann
    Oct 28, 2025
    5.0
    “The Taco Bell on Dorset has the best customer service I’ve seen in a long time! Even on their worst day, they’re still 99% better than other fast food places on their best day. The staff is always friendly, quick, and professional.”
  • JF
    James Fanoele
    Oct 8, 2025
    1.0
    Slowest non responsive Taco Bell in the united states
  • CS
    Cheryl Scott
    Sep 25, 2025
    1.0
    We ordered 4 Crunchy Taco Supreme and received 4 crunchy tacos no tomatoes and the sour cream if any was at the bottom making tacos cold! Granted we live less than 5 minutes away!! We had to drive back because nobody answered the phone (3 times calling). The manager was a jerk no customer service no apology Nothing!! We won’t be back!! This place doesn’t rate a one Star!!

Frequently Asked Questions About Taco Bell

What are the daily operating hours for the Taco Bell drive-through at 11952 Dorsett Rd?

The drive-through is open from 9:00 AM to 3:00 AM every day of the week.

What type of payment options does Taco Bell at 11952 Dorsett Rd accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.