McDonald's

Reviews

• JC

  jacqueline collins

  Nov 7, 2025
  1.0
  I was just at McDonald's ordered a filet fish no cheese and the bun was hard and tough. Do a better job check expiration date bad business just sale anything to the customer and then have nerve to ask if you want to roundup your order I don't know where my charge is going Just BAD BUSINESS I also ordered 3 chocolate chip cookies the were hard I have never received hard cookies This a shame to sell food like this to make the company richer and the customer sick of this nasty food
• SM

  Somesh M

  Nov 4, 2025
  1.0
  Oily fries and bad smell, ordered in drive thru.. picked it up and ate right away. Too oily and bad taste.
• AS

  AL S

  Nov 1, 2025
  1.0
  Place was lit up, but they had us sit there for at least 10 minutes in the drive through before telling us they weren't taking orders. Wasted all of our time.
• TF

  Taylor Fetsch

  Oct 24, 2025
  1.0
  Highly disappointed in the interaction I had this morning especially since this location is usually staffed by such kind hard working people. I ordered breakfast from the app and received an incorrect order with missing items as well. I called the restaurant to ask for a refund as I was already behind due to waiting for their system to switch over and could not return to the restaurant. The employee I spoke with was very argumentative and rude even after assuring him I was not mad I was just wanting a refund. He stated they could not see my order so they just rang up what they assumed I ordered and gave me something I did not order however got my drink correct. I understand things happen but they could've asked me what I ordered instead of giving me something I did not and could've been even slightly apologetic and understanding but instead I was met with so much attitude because I wanted a refund for the order they just made up on the spot. I was told I can not receive a refund unless I return to the restaurant which I am unable to do until after my 12 hour work day.
• SK

  Samiya Khan

  Oct 20, 2025
  1.0
  Subject: Urgent Complaint – Manager’s Abusive Behavior and Refusal to Provide Paid Order at Maryland Heights McDonald’s Message: Hello, I am writing to report an extremely rude and unprofessional incident that happened today (Monday around 6:16 PM) at the McDonald’s located near Maryland Heights. My friend and I have been loyal customers at this location for over three months. We stop by almost every day after work, and the regular staff are always kind and polite. Unfortunately, today the manager on duty (male) behaved in a shocking and disrespectful manner. We ordered two value cone ice creams with Oreo toppings and paid for the full order. When we received the cones, the Oreo topping was missing. We politely informed him that we had already paid for it. Instead of helping us, he became very aggressive — he raised his voice, used bad language including curse words directed toward us, and refused to fix the mistake. To make things worse, he took back the cones we had already paid for, kept the money, and slammed the service window in our faces. This was humiliating, disrespectful, and completely unacceptable behavior, especially from a person who calls himself a manager. This kind of treatment toward paying customers is extremely disappointing and damaging to McDonald’s reputation. We request that this issue be investigated seriously, and appropriate action be taken against this manager to ensure no other customer experiences such behavior. Thank you for your attention.

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