Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,688 reviews
5 stars
573
4 stars
332
3 stars
248
2 stars
111
1 star
424
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts and at the drive-thru.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale fries, cold food, and incorrect items being served.
Service Speed
Customers frequently mentioned slow service, particularly during peak hours, with long wait times reported in both drive-thru and in-store.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
- TGTierra Gleghorn4 days ago1.0Customer Service was non exsistent!
- WZWilliam Zell6 days ago3.0Food is consistent but they are usually busy.
- JNJaime De Leon NavasDec 31, 20251.0Carla throated punched my mom and hit her in the cooter all because she wanted to help her out PS : fix your drive thru
- SCStephen CubaDec 14, 20252.0I don't think there's a McDonald's in the St Louis area that serves hot food The only thing I've had that was hot was french fries plus they screw your order up every time
- DDDKDec 1, 20251.0If I could give zero or less I would, French fries tastes stale as if they have been sitting under heat lamps for 3 days, maybe change your frying oils or something geez
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 12680 Dorsett Rd, Maryland Heights?
This McDonald's location is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 12680 Dorsett Rd offers a drive-thru service that is open 24/7.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can enjoy curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
How can I order McDonald's food online or via a mobile app?
You can order online via the delivery URL or use the McDonald's app available on both Apple and Android devices.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and services does McDonald's at this location provide?
This McDonald's serves a variety of fast food including breakfast, burgers, sandwiches, coffee, ice cream, and frozen desserts. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there other dining options near McDonald's at 12680 Dorsett Rd?
Nearby dining options include Krieger's Pub & Grill, MOD Pizza, Jersey Mike's Subs, Smoothie King, Ethio Coffee, Revocup Coffee, Hotshots Sports Bar & Grill, Sushi Ai, and Hyderabadhousestlouis (Indian Restaurant).
What nearby places could I visit before or after my meal at McDonald's?
You might visit places like Great Clips for a haircut, Artherapy Studios for arts and crafts, or Schnucks Markets for grocery shopping nearby.
Is there public transportation or convenient travel options near this McDonald's?
While specific public transit details aren't provided, nearby landmarks like The UPS Store and other businesses may help orient your trip to 12680 Dorsett Rd, Maryland Heights.