Customers praised the freshness and taste of the food, particularly the burgers and ice cream, but some reported issues with fries being cold or overcooked.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and inconsistent service quality.
Cleanliness
The restaurant was generally reported as clean, but some customers noted that the location appeared dated and in need of maintenance.
Pricing Concerns
Several customers expressed dissatisfaction with the rising prices, feeling that the value for money has decreased.
Menu Availability
Customers were disappointed by the unavailability of certain menu items and the quality of some food items, such as raw hot dogs and poorly prepared burgers.
TE
The CoryEll-Is Effect
Oct 27, 2025
5.0
Literally the best DQ I have ever been too. Today is my 4th time here in 2 weeks and the food is fresh, frys are perfect, chicken strips are perfect. This is the best DQ in the STL area hands down
SS
Steve S.
Oct 26, 2025
5.0
I stopped around 8pm, close to close, and was very surprised at the speed of service in the restaurant. David, the young man at the front of the house, was very professional and efficient in taking our order and getting our food out. Thank you for a good meal break after a long day! David did a very good job representing himself and his store.
AB
Anthony Boland
Oct 6, 2025
1.0
The person attending the front counter was in his own world with his airpods in and the TV was blasting Laura Ingraham on Fox News. If you get food get it to go.
JM
Joseph Mason
Oct 3, 2025
5.0
Food was great, nice, hot, and fresh; and as usual the ice cream is on point!
LL
Lisa Levin
Oct 1, 2025
3.0
The drive thru went quickly, especially with 8 cars ahead of me. Good burger, fries were limp and warm, not edible. This was at dinner time, the fries should be fresh and hot. I’m sure they precooked and kept them warm, but, basically I paid $10 for a burger.
What are the regular operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has booster seats, high chairs, outdoor seating, wheelchair accessibility, restrooms, and free Wi-Fi.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official website's ordering platform.
Are there any special holiday hours for Dairy Queen Grill & Chill?
On October 31, 2025, they operate from 10:30 AM to 5:00 PM. They will be closed on November 27, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 2060 McKelvey Rd, Maryland Heights, MO 63043-2308, United States.
Is there a nearby pizza restaurant if I want another dining option near Dairy Queen Grill & Chill?
Yes, Imo's Pizza and Domino's Pizza are nearby pizza restaurants you can visit before or after dining at Dairy Queen.
What nearby urgent care facilities are close to Dairy Queen Grill & Chill?
Our Urgent Care and Zip Clinic Urgent Care are nearby medical centers you can visit for urgent health needs while in the area.
Are there other fast food restaurants near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Wendy’s, Taco Bell, Chick-fil-A, and DQ - McKelvey, providing a variety of choices in the area.