Dairy Queen Grill & Chill

4.0
636 reviews
Get DirectionsCallWebsite

Business Details

2060 McKelvey Rd, Maryland Heights, MO
63043-2308, United States
(314) 576-1840
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2060 McKelvey Rd, Maryland Heights, MO
63043-2308, United States

Hours

Reviews

4.0
636 reviews
5 stars
306
4 stars
162
3 stars
89
2 stars
39
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some staff are praised for being friendly and efficient, others are criticized for poor attitudes and lack of attentiveness.

Food Quality

Food quality is inconsistent; many customers enjoy the burgers and ice cream, but there are complaints about cold fries, undercooked items, and high prices.

Cleanliness

The restaurant is generally reported as clean, but some customers noted that the location appears dated and in need of maintenance.

Menu Issues

Several customers expressed disappointment with menu availability, including missing items and issues with order accuracy.
  • CB
    Cassandra Berquist
    2 days ago
    1.0
    This place has gone downhill
  • MB
    Melissa Black
    Jan 2, 2026
    2.0
    Went into lobby to order a specific item, waited approximately 5-10 minutes, person working behind counter saw me, turned his back and was on his phone the entire time. Didn’t acknowledge me at all. I then went through the drive through, 4 cars ahead of me and the ladies working out in the cold had everyone served in under 3 minutes. Get and stay off your phone.
  • DH
    Dan Holstein
    Dec 20, 2025
    5.0
    Dairy Queen is the place to go , reasonable prices, always friendly and clean.
  • DD
    Dee
    Dec 2, 2025
    5.0
    I need to take a moment — no, a public service announcement — to shout out the DQ on Dorsett Road in Maryland Heights! Because listen… these people do NOT miss. I’ve been a few times now, and every single visit has been a 10/10, would-recommend-to-my-grandma experience. The customer service? Immaculate. In a world where customer service is disappearing faster than my willpower around dessert, this place is out here thriving. Friendly, fast, and acting like they actually want you to be happy. Wild, right? Now picture this: I’m feeling like absolute garbage today — the kind of “I need food or I might cry” energy. And when I feel like that, I need grease. I need comfort. I need fried hope. And DQ understood the assignment. Those fries? Warm. Crispy. Little golden sticks of emotional support. 🍟 The chicken tenders dipped in gravy? LIFE-CHANGING. I took one bite and spiritually ascended. And that classic Coke? It hit so hard I almost filed a report.
  • SS
    Steve S.
    Oct 26, 2025
    5.0
    I stopped around 8pm, close to close, and was very surprised at the speed of service in the restaurant. David, the young man at the front of the house, was very professional and efficient in taking our order and getting our food out. Thank you for a good meal break after a long day! David did a very good job representing himself and his store.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the regular operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.