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Arby's

4.1
(631 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1191 Cherokee Street, Marshall, MO
65340, United States

Hours

Reviews

4.1
631 reviews
5 stars
309
4 stars
166
3 stars
98
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly in the drive-thru.

Food Freshness

Feedback indicates inconsistency in food freshness, with some customers receiving cold or old food, especially during slower times.

Service Quality

While some reviews praised friendly and polite staff, others highlighted poor service and lack of communication, particularly during busy hours.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and flies, impacting their dining experience.

Overall Experience

Mixed reviews overall, with some customers enjoying their meals while others expressed significant dissatisfaction.
  • GK
    G K
    Feb 5, 2026
    1.0
    In all the years they've been here, I don't think they've ever gotten my drive thru order right.
  • DC
    Dark Claw
    Jan 4, 2026
    1.0
    They messed up my order, no one in line but me, hardly anyone inside and you have a full crew, gave me normal fries instead of large, gave me a large drink instead of medium, I asked for ranch didn't get any even though it supposed to come with it as a side, then I asked for cheese sauce on the side I knew the cup would be little, but they only filled it a quarter of the way if that for a .75 massive rip off, just as bad as Mcdonalds, I know of a restaurant here thats way more busy ran by 1 person most of the time for hours on end with far less mistakes, because that person is me!!! It's not that difficult of a job! TRIPLE CHECK THE SCREEN OR TICKET!!!! I get your orders right, why can't you get mine right? Seriously not that difficult!
  • TW
    Tasha Walker
    Dec 29, 2025
    2.0
    We asked for fresh chicken for a chicken sandwich and fresh curly fries The only thing that was fresh was our curly fries The chicken was old and my mother got chicken strips and they were old as well but the fries were fresh.
  • JR
    Jeff Reynolds
    Nov 5, 2025
    5.0
    I was a late night customer. The food was made to order and was fresh and hot.
  • ST
    Saige Truesdell
    Oct 20, 2025
    5.0
    Lovely lady at the drive through was polite quick letting us know when things were coming and delivering the food out to the car.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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