Food Quality
Customers frequently reported issues with food being cold, old, or incorrect, particularly during off-peak hours.
Service Experience
While some customers praised the friendly and polite staff, others experienced poor service, including long wait times and incorrect orders.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and floors, while others found the dining area clean.
Drive-Thru Efficiency
The drive-thru service was often described as slow, with some customers feeling neglected or ignored during their visits.