Sauce on the Side may be quick, and take food and drink orders at the counter, but we are not the standard fast-casual restaurant. After ordering food and drinks, we invite our guests to enjoy a hospitable, full-service experience – food, refills and additional service is provided at the table without the guest having to get up from their seat.
Our food is award-winning, craveable and comforting. We make our own dough, prepare our sauces and dressings in-house, chop fresh produce and source high quality meats and cheeses. All of this work, allows us to deliver food to be proud of.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.