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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Manchester, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 601 Big Bend Road for the ultimate SONIC experience!
Customers consistently reported excessively long wait times, often exceeding 20-30 minutes for simple orders.
Food Quality
Many reviews highlighted issues with food being served cold, incorrect orders, and overall poor quality.
Staff Attitude
Feedback indicated a lack of professionalism and urgency among staff, with some customers experiencing rude interactions.
Order Accuracy
Numerous customers noted that their orders were incorrect or incomplete, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative experience.
RG
Ryan Guidry
3 days ago
1.0
Went here to eat with friends. One friend dropped the shake they just ordered, on property, and kindly asked if they could replace it. They refused and said he’d have to pay again for another shake. While doing so he ordered a medium cheddar popper side and ended up getting shorted 2 poppers. I work in F&B management and can tell you that you won’t find real customer service here or quality assurance of your food.
DW
Donna Washington
Feb 8, 2026
3.0
Slow, inefficient and food not as good as the other Sonics' that I visit often, for the all American smash burger meal. After the long wait, my food was room temperature, and lacked favor.
PB
Paul Bracher
Jan 18, 2026
3.0
Every time I've gone here, the wait has been excessively long for fast food. If you're going to this location, bring a book to read. Something sizable by Tolstoy would do nicely.
JG
Jethro Graber
Dec 18, 2025
3.0
We had to wait awhile and they had the wrong drink.
JH
Jamie Holland
Nov 24, 2025
1.0
Don't waste your money here folks. This location needs to focus on serving fresh food. Our whole order was a disappointment. We ordered 2 smash burger combos and two Jr double cheese burgers. I pictured one of the " double burgers" both were served the same way... as you see its not a double and its missing the cheese. The patty was harder than a hockey puck and inedible unless you want to risk getting sick. Id beat money that the patty was made 6 hours before they served it. Thats shameful. Our fries and tots for the combos weren't fresh and the burgers lacked condiments. After taking a look at other reviews its clear this location has issues, we'll never return.