Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
157 reviews
5 stars
85
4 stars
15
3 stars
10
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unprofessional during interactions.
Food Quality
Customers reported inconsistent food quality, including issues with sandwiches being skimpy on ingredients and incorrect orders.
Delivery Issues
Many customers experienced long wait times for delivery, with some orders never arriving or being incorrect.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues in the store and problems with staff not restocking supplies.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain times.
- MRMichelle RyanSep 9, 20251.0Would not recommend. We came in Monday and my wife found hair in her sandwich. The staff is rude and need a lesson in customer service.
- SSSandySep 9, 20251.0Employees are rude and unpleasant. Please get a different job if you don’t like your job. Yesterday I found hair in my food and was refused a refund.
- TDTom DattoliSep 8, 20251.0Got food poisoning on Sunday morning. Would not recommend
- BLBen LearyAug 24, 20252.0Service was good but their sandwiches are sooooooo small for the price. I used to work at one decades ago and when they started skimping on meat I had to quit. My mom wanted it so here we are making the same mistake.
- ERErin ReedAug 10, 20251.0Terrible customer service from your jimmy johns employee delivery driver. She yelled at me because I didn’t give her the tip that she would have liked. If your first reaction is to yell at someone because they didn’t tip you as much as you wanted, you don’t deserve a tip at all! People can only do as much as they can. What do you expect? A $100 tip for delivering a sandwich?! Completely unprofessional and unacceptable. I’ve never experienced such rude service.