Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food quality, including cold and undercooked items, as well as missing or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, with strong odors reported.
Service Issues
Customers experienced rude or unhelpful staff, long wait times, and frequent order mistakes, leading to dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly and helpful staff members who provided good service.
RM
Ryan Murphy
2 days ago
5.0
Arby's has a great Greek gyro! It's surprisingly good for a fast food gyro.
The food was delicious and ready as soon as I walked in to pick up my online order.
NJ
Narada Johnson
Dec 31, 2025
1.0
I literally cannot believe what I just witnessed as I'm sitting there. Waiting on food, I witnessed a man or an employee named ray. Sheid literally take his hand ungloved, put it in the fries, grab a piece bit it, chuck it off and laughed. I will never be here again. disgusting
AF
AJ Federico
Dec 17, 2025
1.0
They gave us a turkey bacon ranch sandwich without the turkey
BB
Brittany Burdette
Nov 25, 2025
1.0
I got food poisoning on friday and have not been able to get a hold of anybody.I am still sick and it is now tuesday. There was a woman in there that was working the window I watched stick her hand in someone's drinking all over the lid and put it on said drink for customer. No gloves, no hair nets and the place smelled like sewage. 😵💫
NM
Nina MacDonald
Nov 16, 2025
4.0
Have been disappointed at Panera lately. Soup in a bread bowl has always been my favorite but the past 4 times, in one month, I was very unhappy. Doesn't seem to taste as good as it used to, no matter what soup I try in it. It gets wrinkled and soggy. Don't know how to explain it. Just not as good as it used to be.