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Arby's

4.0
(682 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
14120 Manchester Rd, Manchester, MO
63011, United States

Hours

Reviews

4.0
682 reviews
5 stars
316
4 stars
189
3 stars
85
2 stars
43
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and order inaccuracies, leading to frustration.

Food Quality

Mixed reviews on food quality, with some customers enjoying specific items while others complained about cold or poorly prepared meals.

Cleanliness

Several reviews highlighted concerns about cleanliness in the dining area and restrooms, with unpleasant odors reported.

Staff Attitude

Feedback on staff ranged from friendly and helpful to rude and dismissive, indicating inconsistency in customer service.
  • KY
    Kimberly R Young
    1 day ago
    5.0
    I've never had a bad meal here!!! This location is the best!! The food is ALWAYS fresh,hot and delicious!!
  • SF
    Shannon F
    5 days ago
    1.0
    Reading all of the other 1 star reviews makes me think this location will be permanently closed sooner than later. I had a weird experience in the drive thru recently - employee scolded me for not mentioning the coupon before beginning my order, acting completely put out in general. I'm just reading the reviews and laughing because it sure sounds like we all dealt with the same miserable employees.
  • SB
    Sarah Blum
    Jan 29, 2026
    1.0
    Waited at the speaker to get my order taken for 15 mins. Said hello multiple times and they just said hold on multiple times. I finally pull out of line and go in. Once inside im told hold wait a moment again. Then I hear them taking orders for the drive through again. There was nobody in front of me and there was 2 people inside. No excuse for terrible service. Im on my lunch break I cant wait 20 mins to take my order when the restaurant isn't even busy.
  • LM
    Linda McNair
    Jan 20, 2026
    1.0
    Two employees were fighting out loud and would not take my order for 5 minutes. They acted as if they were 10 years old at school fighting over a bad lunch. Very disappointing to see an atmosphere that should have been a relaxed lunch. The sad thing --it was not the first time. Please make an environment for a customer that could be a nice lunch to eat a roast beef sandwich. Please
  • RM
    Ryan Murphy
    Jan 10, 2026
    5.0
    Arby's has a great Greek gyro! It's surprisingly good for a fast food gyro. The food was delicious and ready as soon as I walked in to pick up my online order.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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