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Whataburger

3.3
(2175 reviews)

Business Details

1460 NE DOUGLAS ST, LEES SUMMIT, MO
64086, United States
(816) 287-5115
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
1460 NE DOUGLAS ST, LEES SUMMIT, MO
64086, United States

Hours

Reviews

3.3
2,175 reviews
5 stars
820
4 stars
345
3 stars
271
2 stars
237
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, others complained about cold fries, burnt items, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky tables and dirty areas, affecting the overall dining experience.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of attentiveness.
  • MW
    Michael Wooten
    1 day ago
    5.0
    Great food! Great Service!
  • WS
    Wade Stewart
    Feb 11, 2026
    3.0
    Good food, very slow.
  • SJ
    Swordcerer J
    Feb 3, 2026
    1.0
    This is what they call mustard, ketchup, onion, with cheese, And their fries are okay... Not beefy like McDonald's. And not potatoey like Burger King. Also when I asked for a fist full of ketchup. They gave me three packets.
  • NB
    Nunya. Beeswax
    Feb 2, 2026
    1.0
    This place doesn't get cleaned enough, you can always tell by how the food tastes that management isn't training these people right either.
  • MB
    Megan Breedlove
    Jan 21, 2026
    5.0
    Service sometimes slow but food is always hot and fresh so worth it

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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