Whataburger

3.4
2347 reviews
Whataburger Pole Sign
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Business Details

1460 NE DOUGLAS ST, LEES SUMMIT, MO
64086, United States
(816) 287-5115
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
1460 NE DOUGLAS ST, LEES SUMMIT, MO
64086, United States

Hours

Reviews

3.4
2,347 reviews
5 stars
910
4 stars
400
3 stars
292
2 stars
242
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times at the drive-thru and for food orders, often exceeding 20 minutes.

Food Quality

Feedback on food quality was mixed, with some praising the burgers and onion rings, while others complained about cold, overcooked, or stale items.

Cleanliness

Several reviews noted cleanliness issues, particularly with dirty tables and sticky surfaces.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude or inattentive service.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong modifications.
  • RF
    Renada Farris
    Nov 17, 2025
    5.0
    My order was to perfection hot and fresh (yummy)!!! The service was very very good employees was very helpful and nice job well done. I'll most definitely be a returning customer keep up the good work☺️
  • MB
    Miriam Blau
    Nov 16, 2025
    1.0
    I ordered a chocolate shake because at the other locations they are good but this one was completely melted gross and more vanilla than chocolate
  • JM
    Janice Mckinney
    Nov 11, 2025
    5.0
    The food was good and hot. The service was AWESOME!
  • DC
    Dominic Cornine
    Nov 8, 2025
    2.0
    The food is good. No problems with that. However the service is God awful. I waited at the window for maybe 7-10 minutes before being greeted. And I wasn't even greeted, the kid just opened the window and stuck the food out for me to take. And the funny part is, he didn't even realize that he hadn't taken my payment. I had to remind him that I needed to pay for the food. I work at Culver's, and if we performed that poorly with our service, we would get fired on the spot.
  • WL
    Whitley Lampone
    Oct 19, 2025
    2.0
    I love whataburger but you’re The slowest food chain in the metro area. It’s ridiculous. No one is here. I order 3 bobs and a burger. Being a former employee I know that it doesn’t take 20 minutes yet I’m still waiting in drive thru 18 minutes later with no cars in front of me or in parking lot.
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Frequently Asked Questions About Whataburger

What are the hours of operation for Whataburger in Lee's Summit?

Whataburger in Lee's Summit is open 24 hours a day, every day of the week.

Where is Whataburger located in Lee's Summit?

Whataburger is located at 1460 NE Douglas St, Lees Summit, MO 64086, United States.