Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a manager named Mike who was frequently criticized for his attitude.
Smoothie Quality
Many customers expressed dissatisfaction with the smoothies, citing issues like watery consistency, excessive ice, and even foreign objects found in drinks.
Food Quality
While some customers enjoyed the food, others reported declining quality, with complaints about blandness and poor preparation.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting the overall experience.
Pricing
Customers noted that prices are perceived as high, especially given the quality of the food and smoothies.