Taco Bell

3.5
331 reviews
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Business Details

851 NE Woods Chapel, Lees Summit, MO
64064, United States
(816) 282-2855
https://locations.tacobell.com/mo/lees-summit/851-ne-woods-chapel.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 851 NE Woods Chapel in Lees Summit. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
851 NE Woods Chapel, Lees Summit, MO
64064, United States

Hours

Reviews

3.5
331 reviews
5 stars
121
4 stars
69
3 stars
45
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overcooked chicken, stale tortillas, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted that the dining area and tables were often dirty, impacting their overall experience.

Kiosk Ordering

Customers expressed frustration with the mandatory use of kiosks for ordering, which limited their ability to customize orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and reported satisfactory experiences with their orders.
  • MK
    Michael Killion
    Nov 10, 2025
    1.0
    I get it that we are having to pay more for everything these days, but I ordered the chicken rancho avocado crispy burrito and it was 6 bucks! There was very little sauce, the chicken (strips) were way over cooked and lettuce was slimy. I would have taken it back but had driven away. Threw half of it away. Will not be going back to this location.
  • BF
    Bruce Farrand
    Sep 28, 2025
    4.0
    Table are always dirty for some reason.
  • DJ
    deb johnson
    Sep 23, 2025
    2.0
    I was told by an employee at this location, "corporate won't allow us to take orders at the register. You have to use the kiosk." My biggest peeve with the kiosk is that you cannot order a small drink on there. "In the year 2525"
  • JO
    Joe Oz
    Sep 14, 2025
    1.0
    Must have changed owners or something. Drive thru is a nightmare. Not only is the language barrier hindering, but having to explain your order over and over because the knowledge of their own menu is not there sucks. Then after all that, your order is still wrong. Check your order before you leave the drive thru.
  • AA
    AL
    Sep 9, 2025
    1.0
    The grease needs to be changed! I ordered a Mexican pizza for lunch and it tasted awful. Even my son didn’t want it. He said it tastes like old grease!
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Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell at 851 NE Woods Chapel?

The Taco Bell is open from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through service available during its operating hours.