Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,969 reviews
5 stars
699
4 stars
477
3 stars
366
2 stars
135
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over having to double-check their orders.
Cleanliness
Mixed reviews on cleanliness; while some praised the cleanliness of the dining area and bathrooms, others noted dirty tables and unsanitary conditions.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.
Technology Issues
Customers expressed frustration with the automated ordering system, citing difficulties in making changes to orders and communication problems.
- BHBryan HNov 11, 20251.0There is no penny shortage and they don't need to round in their favor. Time to bring back the windfall profit tax.
- ACAnnie CanarskyNov 9, 20251.0Left without my coffees or a refund. I accidently placed my mobile order in drive-thru, but wanted to sit down inside and catch up with a friend and enjoy my drink. At the counter they refused to make my order because it was ordered for drive-thru. The cashier and manager were quite rude and not understanding at all. My order was only two coffees. She refused to make us anything and said no refund then walked away. Im here every morning for a coffee but I will no longer be buying anything from this establishment.
- ASAaron sNov 5, 20251.0The employees are very one-sided to 1 race or the other. And the customer that was in front of me got his food immediately, and my food took forever. And I ordered a coffee, large, and he ordered a large smoothie Mine was not full, his was full.
- LDLaura DimitrasNov 3, 20251.0Got a 10 piece McNugget meal and had zero sauce in the bag. When we asked the worker at the window for honey mustard, she only gave us one. We explained to her that there was no sauce in the bag and asked if we could have ONE MORE. The worker told us no, and said we would have to pay if we wanted another sauce. I went to this same McDonald’s on Saturday, got the same meal, and had two sauces in the bag without extra charge. Are we seriously only allowed ONE sauce for free for a 10 piece McNugget meal with a large fry??? My husband also stopped by this McDonald’s on Friday for a sweet tea, and they gave him an unsweet tea. Not a fun surprise. This is ridiculous. 10/10 don’t recommend.
- BLBrandi LeighOct 17, 20252.0Walk in and there are not a lot of people. A lot of workers though. The tables are filthy. I ask the lady for a wipe or something to wipe off the table. She says "a rag" and hands me a rag Lol. I start wiping the table. My SO tells me to stop when I get to the second table. I still wipe it and a third table . I want people to have somewhere to sit down when they walk in. As we are sitting here a worker brings her food over to a clean table table 🤔 I didnt have to "wait" for a table but I had to clean it off myself. Come on McDonalds.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 901 NW Chipman Rd, Lees Summit?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What services does this McDonald's offer for convenient ordering?
Services include drive-thru, curbside pickup, delivery (including same-day and no-contact delivery), mobile ordering, and mobile offers.
Which payment options are accepted at McDonald's on Chipman Rd?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
Is this McDonald's location open on Sundays?
Yes, it is open every Sunday from 5:00 AM to 11:00 PM.
What types of food and dining options does this McDonald's offer?
It serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt, made with quality ingredients.
What other fast food restaurants are near McDonald's on Chipman Rd?
Nearby fast food options include Taco Bell and Wendy's, providing additional dining choices in the area.
Are there any nearby stores where I can shop after enjoying a meal at McDonald's?
Yes, you can visit Marshalls Department Store, Summit Liquor Store, and Mattress Firm, all located close by for convenient shopping.
Can I access public services or amenities near this McDonald's location?
Nearby amenities include Lee's Summit Academy for education, Redbox for video rentals, and Bitcoin Depot ATM for cryptocurrency services.