McDonald's

3.4
754 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3275 SW 3rd St, Lees Summit, MO
64081, United States

Hours

Reviews

3.4
754 reviews
5 stars
245
4 stars
167
3 stars
141
2 stars
67
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness while others noted dirty tables and restrooms.

Food Quality

Inconsistent food quality; some customers received fresh food while others reported cold or poorly prepared items.

Staff Attitude

Staff interactions varied; some customers experienced friendly service, while others reported rudeness and poor customer service.

Operational Problems

Issues with dining room availability, mobile order readiness, and equipment malfunctions were noted by several customers.
  • JJ
    Jason
    4 days ago
    4.0
    The food is typical McDonald's food. I only get breakfast and it's always fresh and good. My biggest issue is the order pick up. The very first time I went to this location the curbside pickup worked fine. Now it never works. As soon as I open the app it tells me to go inside or go through drive through. Why even have a curbside pickup if you can't use it. This only happens at this location. I'm on meetings and to go inside on Bluetooth one I feel it rude to the people around me and two it's an inconvenience to me as well. Just disable the curbside pickup.
  • DB
    Debbie Blankenship
    Nov 3, 2025
    1.0
    I went to this store for big Mac for sacks and wanted to use my survey coupon. They told me I couldn't use it, I just want buy one get one cheeseburger. They said I couldn't it was 2 separate deals so they wouldn't honor it. They did at 3 other stores they still said no. I went to another store and they honored it. They did this to me once before with my survey coupon a while ago.
  • BG
    Basic G
    Oct 31, 2025
    1.0
    I'm still waiting on my hashbrown
  • TA
    Theo A
    Sep 13, 2025
    1.0
    So they closed the dine in with zero notice at 7pm on a Saturday. Terrible managers cant image how badly this place is run. Get a 1 star because got no food on a Saturday night!
  • AA
    Ammar Sadek ali
    Sep 9, 2025
    3.0
    I think we are starting to see a decline in the acceptance of old items, in addition to the fact that we sometimes suffer from poor hygiene, and we no longer see discount offers or surprises.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Lees Summit?

This McDonald's location is open daily from 4:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 4:00 AM to 11:00 PM, and until midnight on Friday and Saturday.