McDonald's

3.2
1568 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1809 SE Blue Pkwy, Lees Summit, MO
64063, United States

Hours

Reviews

3.2
1,568 reviews
5 stars
440
4 stars
311
3 stars
294
2 stars
165
1 star
358

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management's attitude and handling of customer complaints.

Pricing Complaints

Customers noted that prices seemed high for the quality of food received, with some feeling misled by menu pricing.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with their orders.
  • GH
    Gamer Hunt
    Oct 29, 2025
    1.0
    Came through the Drive Thru and ordered using Mobile app as I am currently trying to play the Monoply game and I get to the window to get my food Big Mac with no shredded lettuce . Sign on window indicating they have no monopoly pieces and when I got home my Big Mac had allot of lettuce on it! Also the fries were cold! Worst McDonald’s ever!
  • DB
    David Brownfield
    Oct 24, 2025
    1.0
    Drive thru order #9cheeseburger singled $8.69 .another occasion 2 double cheeseburgers large drink $6.79 .Menu pricing needs corrected. 2single cheeseburger meal 8.69 com on now what a ripoff.
  • JF
    Jacob Flanders
    Oct 24, 2025
    1.0
    The food was uncooked and made my family sick.
  • CC
    Chase Coleman
    Oct 17, 2025
    5.0
    Upon utilizing the drive-thru service, our order was processed. Upon returning home, it was discovered that the order was not accurate. Contact was subsequently made with the management, specifically Amanda, who addressed the situation by offering a replacement meal. The following day, the corrected order was received, prepared to the requested specifications and served at an appropriate temperature.
  • DW
    Darla Warfield
    Oct 8, 2025
    5.0
    40 nuggets hot and fresh

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Lees Summit?

The restaurant is open daily from 7:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:30 PM.