McDonald's

3.2
1574 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1809 SE Blue Pkwy, Lees Summit, MO
64063, United States

Hours

Reviews

3.2
1,574 reviews
5 stars
443
4 stars
313
3 stars
294
2 stars
166
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

There were numerous complaints about food quality, including cold, stale, or improperly prepared items.

Management Issues

Several reviews highlighted issues with management, including rude behavior and lack of support for staff, leading to a negative atmosphere.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and issues with the automated ordering system.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the overall cleanliness of the location.
  • RD
    Robert Dumler
    Dec 18, 2025
    5.0
    This is McDonald's is great. Very attentive and helpful. Employees are super nice.
  • BL
    Brian Long
    Dec 10, 2025
    5.0
    Best McDonald's in town
  • LM
    Larissa Martin
    Dec 8, 2025
    1.0
    Order incorrect. GM manager Tina was sitting ignoring as the employees goofed off. Tina was rude and the other employees completely ignored us.
  • GH
    Gamer Hunt
    Oct 29, 2025
    1.0
    Came through the Drive Thru and ordered using Mobile app as I am currently trying to play the Monoply game and I get to the window to get my food Big Mac with no shredded lettuce . Sign on window indicating they have no monopoly pieces and when I got home my Big Mac had allot of lettuce on it! Also the fries were cold! Worst McDonald’s ever!
  • DB
    David Brownfield
    Oct 24, 2025
    1.0
    Drive thru order #9cheeseburger singled $8.69 .another occasion 2 double cheeseburgers large drink $6.79 .Menu pricing needs corrected. 2single cheeseburger meal 8.69 com on now what a ripoff.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Lees Summit?

The restaurant is open daily from 7:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:30 PM.