Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management's attitude and handling of customer complaints.
Pricing Complaints
Customers noted that prices seemed high for the quality of food received, with some feeling misled by menu pricing.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with their orders.
GH
Gamer Hunt
Oct 29, 2025
1.0
Came through the Drive Thru and ordered using Mobile app as I am currently trying to play the Monoply game and I get to the window to get my food Big Mac with no shredded lettuce . Sign on window indicating they have no monopoly pieces and when I got home my Big Mac had allot of lettuce on it! Also the fries were cold! Worst McDonald’s ever!
DB
David Brownfield
Oct 24, 2025
1.0
Drive thru order #9cheeseburger singled $8.69 .another occasion 2 double cheeseburgers large drink $6.79 .Menu pricing needs corrected. 2single cheeseburger meal 8.69 com on now what a ripoff.
JF
Jacob Flanders
Oct 24, 2025
1.0
The food was uncooked and made my family sick.
CC
Chase Coleman
Oct 17, 2025
5.0
Upon utilizing the drive-thru service, our order was processed. Upon returning home, it was discovered that the order was not accurate. Contact was subsequently made with the management, specifically Amanda, who addressed the situation by offering a replacement meal. The following day, the corrected order was received, prepared to the requested specifications and served at an appropriate temperature.
What are the regular dining hours for this McDonald's location in Lees Summit?
The restaurant is open daily from 7:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
Is drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight.
What services does this McDonald's provide for order pickups and deliveries?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, customers can order via the McDonald's App available on both Apple and Android devices.
Where is this McDonald's located?
It is located at 1809 SE Blue Parkway, Lees Summit, MO 64063, USA.
What are some nearby dining options customers can visit before or after McDonald's?
Nearby dining options include Taco Bell, Culver's, Johnny's Tavern, Jersey Mike's Subs, and Big Biscuit Lees Summit.
Are there nearby banks or financial services near this McDonald's?
Yes, Simmons Bank, Excel Bank, CommunityAmerica Credit Union, and First Federal Bank of Kansas City are located nearby.
What nearby medical or health services are close to this McDonald's?
Nearby health services include Fresenius Kidney Care, Advanced Orthopedics & Sports Medicine, Kansas City Neurology Associates, Premier Dental, and several optometrists such as Dr. John Gelvin and Katelyn Hardy, OD.