Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold, stale, or improperly prepared items.
Management Issues
Several reviews highlighted issues with management, including rude behavior and lack of support for staff, leading to a negative atmosphere.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and issues with the automated ordering system.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the overall cleanliness of the location.
RD
Robert Dumler
Dec 18, 2025
5.0
This is McDonald's is great. Very attentive and helpful. Employees are super nice.
BL
Brian Long
Dec 10, 2025
5.0
Best McDonald's in town
LM
Larissa Martin
Dec 8, 2025
1.0
Order incorrect. GM manager Tina was sitting ignoring as the employees goofed off. Tina was rude and the other employees completely ignored us.
GH
Gamer Hunt
Oct 29, 2025
1.0
Came through the Drive Thru and ordered using Mobile app as I am currently trying to play the Monoply game and I get to the window to get my food Big Mac with no shredded lettuce . Sign on window indicating they have no monopoly pieces and when I got home my Big Mac had allot of lettuce on it! Also the fries were cold! Worst McDonald’s ever!
DB
David Brownfield
Oct 24, 2025
1.0
Drive thru order #9cheeseburger singled $8.69 .another occasion 2 double cheeseburgers large drink $6.79 .Menu pricing needs corrected. 2single cheeseburger meal 8.69 com on now what a ripoff.
What are the regular dining hours for this McDonald's location in Lees Summit?
The restaurant is open daily from 7:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
Is drive-thru service available at this McDonald's, and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight.
What services does this McDonald's provide for order pickups and deliveries?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, customers can order via the McDonald's App available on both Apple and Android devices.
Where is this McDonald's located?
It is located at 1809 SE Blue Parkway, Lees Summit, MO 64063, USA.
What are some nearby dining options customers can visit before or after McDonald's?
Nearby dining options include Taco Bell, Culver's, Johnny's Tavern, Jersey Mike's Subs, and Big Biscuit Lees Summit.
Are there nearby banks or financial services near this McDonald's?
Yes, Simmons Bank, Excel Bank, CommunityAmerica Credit Union, and First Federal Bank of Kansas City are located nearby.
What nearby medical or health services are close to this McDonald's?
Nearby health services include Fresenius Kidney Care, Advanced Orthopedics & Sports Medicine, Kansas City Neurology Associates, Premier Dental, and several optometrists such as Dr. John Gelvin and Katelyn Hardy, OD.