Chipotle South Lee Summit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with incorrect orders, missing items, and small portion sizes.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were rude and unresponsive.
Food Quality
Food quality was inconsistent, with complaints about stale chips, burnt chicken, and overall poor preparation.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty counters and unsanitary conditions.
Online Ordering
Customers frequently experienced problems with online orders, including delays, incorrect items, and cold food.
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Jeff Hanshew
5 days ago
1.0
This is the 2nd time I have been to this Chipotle and its not a good review again. The steak bowl I got has many pieces of steak that you can't chew. The crew doesn't see the customer as the most important. We are just to take the food and thank ourselves. I will not be back to this place as the first time was horrible also. What is going on with these places? Not sure who's is in charge. The 5 o'clock hour here is not good food or glad to see any of us. I didnt get a good experience!
SK
Sterling Warren Klinker
Dec 28, 2025
1.0
Ordered a DoorDash this evening- spent around $45 for two burritos. One steak, one Barbacoa. Both arrived with ZERO MEAT.
Pretty fascinating to miss an entire primary ingredient.
PT
Pam Thomas
Dec 28, 2025
1.0
Don't order online! Rare that they get order right. Ordered 5 bowls included a tip. Two items were missing and 1 was completely wrong. Brought it back and was told we have to get in line and wait again. Probably won't come back to this location.
CS
Christen Shank
Dec 23, 2025
5.0
Fast and fresh
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Chris h
Nov 29, 2025
1.0
The absolute worst Chipotle I have ever been too. Extremely slow and dirty. If you have a truck do not even attempt the chipotle lane you can see all marks on the wall from the extremely tight turns. Do yourself a favor and skip this location and go to the one up on chipman.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Lee Summit serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in South Lee Summit?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lee's Summit, Missouri?
It is located at 1103 SW Oldham Pkwy, Jackson, Lee's Summit, MO 64081, USA.
How can I order food online from Chipotle South Lee Summit?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle South Lee Summit offer a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is the phone number to contact Chipotle Mexican Grill in South Lee Summit?
You can contact them at +1 816-282-9021.
Are there other fast food options near Chipotle Mexican Grill in South Lee Summit?
Yes, nearby fast food restaurants include Pizza Hut and Hardee's, providing additional dining choices close by.
Which banks are close to Chipotle South Lee Summit for convenient banking needs?
Nearby banks include Great Southern Bank and Security Bank of Kansas City, where you can access banking and ATM services.
Are there medical facilities near Chipotle South Lee Summit for emergencies or health services?
Yes, Truman Medical Center and Suchman Kelly R Dds are nearby, offering hospital and dental services respectively.
What nearby places can I visit before or after dining at Chipotle South Lee Summit?
You can visit places like Martin Luther Lutheran Church for spiritual activities or Admirer Travel Group for travel planning, both located close to Chipotle.