Chipotle Mexican Grill

3.1
369 reviews
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About

Mexican Restaurant
Chipotle South Lee Summit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1103 SW Oldham Pkwy, Lees Summit, MO
64081, United States

Hours

Reviews

3.1
369 reviews
5 stars
134
4 stars
45
3 stars
35
2 stars
27
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and attentive, while others are reported as rude or indifferent.

Food Quality

Inconsistent food quality; issues with overcooked meat, stale chips, and incorrect orders are frequently mentioned.

Portion Sizes

Many customers complain about small portion sizes, especially for online orders, leading to dissatisfaction.

Cleanliness

Several reviews highlight cleanliness issues, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online and drive-thru orders.
  • TL
    Trenton Long
    Nov 16, 2025
    5.0
    This chipotle is by far the best chipotle in Lees summit. It poops all over Chipman and who the hell wants to get in and out of 291 hwy Columbus st location. Never gonna get this online either
  • EP
    Erik Pohlman
    Nov 13, 2025
    1.0
    I think we're breaking up, Chipotle. I think a $10.50 bowl is ok and I was happy to pay that tonight. I can't accept that you tried to charge me $9.30 for a quesadilla. It was a handful of cheese in a tortilla. Even if it was 3 handfuls, is it really still the same cost as a bowl or burrito with meat, salsa, lettuce, all the extra stuff?
  • MP
    Maxwell Potter
    Nov 13, 2025
    1.0
    The chips were stale, and they gave us exactly 12 in the bag... There was no guacamole in the burrito which you charge $3 extra for. What the hell are you doing?
  • HJ
    Hayden Jones
    Nov 10, 2025
    1.0
    I've gone to this Chipotle for about 2 years and it's been good. In the past 6 months there's been a change. I ordered online for the first time yesterday and was extremely disappointed. The portions were extremely horrible and I can guarantee that if I had gone in person, this wouldn't have happened. Adding to that, the names on the food was labeled wrong so we had to open each burrito and bowl to see who had what. Within the past few months aswell, the chips are literally fried tortillas. I've had problems in the past with very little salt but now there's none at all and it's truly disappointing. If there's flavoring in your chips, it's the oil they cook them in and the single drop of lemon/lime that they use.
  • FW
    Factorydirect Walkintubs
    Nov 4, 2025
    1.0
    They put that hot salsa on my chipotle order I asked for and then they don’t answer their phone. You can’t call nobody. You can’t get nobody to tell him that’s wrong. I don’t drive. I don’t have a car so I can’t go up there. I paid $20 for Uber to bring me a chipotle meal that I couldn’t even eat. It was absolute disgusting the hot sauce I have acid reflux. I can’t have that But no way to get my money back or anything else so I guess I’ll just hold onto it and bring it up there in a week.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Lee Summit serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in South Lee Summit?

Chipotle is open daily from 10:45 AM to 11:00 PM.