Chipotle Mexican Grill

3.1
376 reviews
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About

Mexican Restaurant
Chipotle South Lee Summit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1103 SW Oldham Pkwy, Lees Summit, MO
64081, United States

Hours

Reviews

3.1
376 reviews
5 stars
137
4 stars
45
3 stars
35
2 stars
27
1 star
132

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and small portion sizes.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and unresponsive.

Food Quality

Food quality was inconsistent, with complaints about stale chips, burnt chicken, and overall poor preparation.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty counters and unsanitary conditions.

Online Ordering

Customers frequently experienced problems with online orders, including delays, incorrect items, and cold food.
  • JH
    Jeff Hanshew
    5 days ago
    1.0
    This is the 2nd time I have been to this Chipotle and its not a good review again. The steak bowl I got has many pieces of steak that you can't chew. The crew doesn't see the customer as the most important. We are just to take the food and thank ourselves. I will not be back to this place as the first time was horrible also. What is going on with these places? Not sure who's is in charge. The 5 o'clock hour here is not good food or glad to see any of us. I didnt get a good experience!
  • SK
    Sterling Warren Klinker
    Dec 28, 2025
    1.0
    Ordered a DoorDash this evening- spent around $45 for two burritos. One steak, one Barbacoa. Both arrived with ZERO MEAT. Pretty fascinating to miss an entire primary ingredient.
  • PT
    Pam Thomas
    Dec 28, 2025
    1.0
    Don't order online! Rare that they get order right. Ordered 5 bowls included a tip. Two items were missing and 1 was completely wrong. Brought it back and was told we have to get in line and wait again. Probably won't come back to this location.
  • CS
    Christen Shank
    Dec 23, 2025
    5.0
    Fast and fresh
  • CH
    Chris h
    Nov 29, 2025
    1.0
    The absolute worst Chipotle I have ever been too. Extremely slow and dirty. If you have a truck do not even attempt the chipotle lane you can see all marks on the wall from the extremely tight turns. Do yourself a favor and skip this location and go to the one up on chipman.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Lee Summit serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in South Lee Summit?

Chipotle is open daily from 10:45 AM to 11:00 PM.