Chipotle Mexican Grill

3.5
955 reviews
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About

Mexican Restaurant
Chipotle Lee's Summit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1716 NW Chipman Rd, Lees Summit, MO
64081, United States

Hours

Reviews

3.5
955 reviews
5 stars
415
4 stars
194
3 stars
62
2 stars
53
1 star
231

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.

Customer Service

Numerous customers reported rude and inattentive staff, with many feeling ignored or treated poorly during their visits.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poor portion sizes, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers reporting cold or poorly prepared meals.

Management Issues

Many reviews pointed to a lack of effective management, with employees appearing untrained and disorganized.
  • DB
    David bodyspam
    4 days ago
    5.0
    Finally, a good chipotle!
  • AL
    Adrian Luttrell
    6 days ago
    1.0
    Placed an order through the app, Came to this location because we prefer it to Raytown. When we picked up the order and got home, we discovered that the Carne Asada bowl was missing the Carne Asada, along with the Queso, The sour cream, and the fajita veggies. I tried to call, But you can't get ahold of the store and the automated call taker is completely useless. I am extremely disappointed.
  • CR
    C Ream
    Nov 11, 2025
    5.0
    The food was really good, this was my first time at a Chipotle. I got a bowl with steak and it was very filling. It was my mom's first time there too, she did not like it however. She thought all the meat options were too spicy. The staff was very nice, they let my mom sample the meats to see if she liked another one better.
  • RM
    Robert Morrison
    Oct 15, 2025
    1.0
    Too many times I've allowed myself to order to go and end to waiting for almost an hour past the ready window. I've also watched nearly every person pick up ahead of me and need their orders fixed. Only do walk in if you must have chipotle. My hungry kids paying the price for my hopeful thinking this time will be different.
  • JC
    Jess Cairns
    Oct 12, 2025
    1.0
    This location is absolutely a health hazard.. The front and back of house was discussing. Bath plunger was in the middle of floor and wet floors.. Trashes were over flowing, soda fountain station was not stock but it was so gross I wouldnt want anything from that area.. Staff was nice but nothing special but sadly they are definitely not managed well.!! Also the cashier counter was the worst area of filth. I tossed our $25 dinner into the trash not worth the food poisoning..

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Lee's Summit?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill in Lee's Summit?

The restaurant is open daily from 10:45 AM to 11:00 PM.