Business Details
About
Mexican Restaurant
Chipotle Lee's Summit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
957 reviews
5 stars
415
4 stars
194
3 stars
63
2 stars
53
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and small portion sizes were noted.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly cooked items, and some customers experienced food poisoning.
Staff Attitude
Customers observed a lack of urgency and professionalism among staff, with many feeling that employees were more focused on socializing than serving customers.
- DSDaniel Singleton4 days ago3.0Never gives good portions, i thought they got in trouble for this. It was nice when chipotle first came out they gave great portions and now its like they will get fired if I get more than 5 pieces of steak on double steak.
- SSStyling StarDec 27, 20251.0The workers was very unprofessional and there was barely cheese in my Quesadillas and there are very small now but the price is higher
- JRJaime RobinsonDec 6, 20251.0I would NOT recommend this location!! It was a busy night since y'all were running a bogo with Tacos. My husband and I came in to each order a bowl and a 3taco meal. When it came time for us to order there were 2 people on the line - one of which who could barely see over the counter. As the employee was building my bowl and tacos she was not listening / paying attention. I told her several times what meat I would like and she kept trying to put the wrong meat on there. Once they completed my order I sat at the register for a while, with my husband waiting to get his order taken care of. During this time the manager pulled one of the young ladies to go on break (don't get me wrong I am all for individuals getting their break) but she never replaced her on the line. Instead she left the other on their alone, (while the one who went on break made herself a bowl and held up the line to get food) she missed putting meat on my husbands bowl and tacos. He had to stop her from helping the customers behind him so she could finish putting meat on his items. After the meat was placed, we stood and waited while employees laughed and socialized with each other. After another 10 minutes of waiting we were finally able to complete our purchase and leave. We live not to far from here and due to the amount of time from when my tacos were made, to us leaving, to getting back home my tacos every soggy and falling apart.
- CECarlotta EppersonNov 24, 20251.0Opens at 10:45 am but takes them an additional 30-45 minutes to have everything setup to start serving customers. Better not go here on your lunch break unless it’s well after 12 pm
- ALAdrian LuttrellNov 18, 20251.0Placed an order through the app, Came to this location because we prefer it to Raytown. When we picked up the order and got home, we discovered that the Carne Asada bowl was missing the Carne Asada, along with the Queso, The sour cream, and the fajita veggies. I tried to call, But you can't get ahold of the store and the automated call taker is completely useless. I am extremely disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill in Lee's Summit?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Lee's Summit?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Lee's Summit offer pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Lee's Summit?
You can order online through their official ordering website or their mobile app.
Where is Chipotle Mexican Grill located in Lee's Summit?
It is located at 1716 NW Chipman Rd, Summit Woods Crossing, Lee's Summit, MO 64081.
What payment options are available at Chipotle Lee's Summit?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Lee's Summit welcoming to LGBTQ customers?
Yes, Chipotle Lee's Summit welcomes LGBTQ customers.
Are there any shopping options close to Chipotle Lee's Summit?
Yes, shopping options nearby include Summit Woods Crossing shopping center, Pier 1 Imports for home decor, Kohl's department store, and Hallmark Gold Crown Stores for gifts.
What dining alternatives are available near Chipotle Lee's Summit?
Nearby dining options include Pho Noodle Go (Vietnamese), PepperJax Grill (American fast food), Dickeys Barbecue Pit, Bonchon Chicken (Korean), and Planet Sub (sandwich shop).
What services can I use around Chipotle Lee's Summit for beauty and wellness?
You can visit Great Clips for haircuts, Milan Laser Hair Removal for skin care, Massage Envy for spa and massage services, and Bloom Nails and Spa nearby.