Chipotle Chipman is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers expressed dissatisfaction with the small portion sizes, often feeling they received significantly less food than expected.
Service Quality
Feedback indicates a mix of experiences with service, ranging from excellent and friendly to rude and inattentive, with many noting a lack of proper customer engagement.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the dining area and food preparation spaces, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how their orders were handled.
Food Quality
While some customers praised the taste of the food, others noted inconsistencies in freshness and quality, particularly with specific ingredients.
JC
jaycee coffman
Jan 2, 2026
5.0
They were out of some items like Fajita Veggies.. but what we had was cooked & seasoned well..
DB
DJ Bennett
Dec 24, 2025
2.0
Chipotle is always amazing but the portion sizes are terrible when Justin makes them he needs re trained in portion sizes because everybody else does a 5 star job at their stations but he only ever does 1 and its sad it hurts the whole perception of the restaurant, I would start a class action lawsuit just to get refunds for the burritos Justin made
TS
Tyler Scheib
Nov 2, 2025
5.0
Line always moves fast. Great service and food.
UQ
UMAR-FAROOQ- QURESHI
Oct 20, 2025
5.0
Service is amazing. 🤩
MH
Michael Hicks
Oct 18, 2025
1.0
Staff was less than attentive it seemed we were interrupting or more of a bother than customers. Our bowls were hardly half way full and the staff walked away before we even finished paying. Very disappointed with this chipotle location.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill known for?
Chipotle Mexican Grill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are Chipotle Chipman's opening hours?
Chipotle Chipman is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Chipman offer pickup and delivery services?
Yes, Chipotle Chipman offers both in-store pickup and delivery services.
How can I order online from Chipotle Chipman?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Chipman participate in any rewards programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What types of payment does Chipotle Chipman accept?
Chipotle Chipman accepts credit cards and offers gift cards for payment.
Where is Chipotle Chipman located exactly?
Chipotle Chipman is located at 900 NE Columbus St, at Columbus and NE Rice Rd., in Lees Summit, MO 64086.
Are there any yoga studios near Chipotle Chipman for a pre- or post-meal workout?
Yes, Flex 365, a yoga studio, is nearby and can be a great spot for a workout before or after your meal at Chipotle Chipman.
What banking services are available near Chipotle Chipman?
Nearby banking options include North American Savings Bank and UMB Bank for your financial needs right around the corner from Chipotle Chipman.
Are there other dining options close to Chipotle Chipman?
Yes, nearby dining includes Burn Theory Fire Kitchen, a barbecue restaurant, and Levante Tacos, a food truck offering fast food, providing additional meal choices around Chipotle Chipman.