There's a Burger King® restaurant near you at 637 North Mo Highway 291. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Lees Summit, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful interactions.
Food Quality
Many customers complained about cold, stale, or improperly prepared food, including issues with freshness and incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, as well as enjoying certain menu items.
Operational Issues
Customers reported problems with the drive-thru service, including long wait times and incorrect hours of operation.
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Christopher Griffith
6 days ago
1.0
Ordered my pickup before 2am, when I arrived to pick it up they just had a sign that said they were closed at 2am and the app won’t refund
TR
Tyler Routon
Nov 13, 2025
1.0
DO NOT GO TO THIS BURGER KING. If you see this in second guess it whatsoever, don't go. Your order will be wrong, your change will be incorrect, and you'll be treated terribly the whole time. After giving this location one last chance and being gone for 8 months I visited only to yet again get an incorrect order, have to repeat my order for times while being interrupted multiple times throughout, and having $5 in change withheld from me, even upon asking for a receipt. The receipt which I didn't even receive because I was lied to about the machine having "no receipt". That's all I was told. I asked for a receipt to confirm 20-12 is more than 4. DO NOT GO HERE. GO TO HARDEES. BETTER CHARBROILED BURGER.
TB
Toni B.
Nov 12, 2025
1.0
HORRIBLE customer service!! Carmelo, the young guy at the drive through window had THE worst attitude I have ever encountered in fast food!
HJ
H8Ns8nLvnJC Bleached in The Blood of JESUS!
Nov 11, 2025
3.0
OMGoodness! — Can you please at least teach your drive through people how to smile and be polite! Even a fake smile would have been better than a blank zombie stare!
LL
Lily Long
Nov 7, 2025
4.0
Service was great. There was an issue with my online order, but the staff was able to make it for me anyway, which was very kind of them. I was surprised how fast it came out.
The Impossible Whopper was good. I'm assuming most have had a whopper before. I'd say this is one of the better BKs in the area I've been to.
The mozzarella fries were alright, but not the best mozzarella sticks I've had. In my opinion the marinara sauce was just a bit overpowering. Not bad, but could be better.