Topsy's Popcorn is a Kansas City area tradition for over 60 years. Originally opened as Patsy's, Topsy's is now proudly the oldest merchant on the Country Club Plaza. Our customers know it's true when we say Topsy's is the taste of tradition. Whether you choose buttery, cheesy, cinnamon-y, or caramel-y deliciousness, every bit of Topsy's takes us back to a time when everything seemed magical.
And now, sharing the magic of Topsy's has never been easier. Today the Topsy's family is made of twelve franchised popcorn and ice cream shops in the KC and outlying areas and our online show delivers our magic all around the world.
Topsy's Popcorn - It's the Good Stuff.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.