Wendy's

3.1
1908 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
903 W. Chipman Rd., Lee's Summit, MO
64063, United States

Hours

Reviews

3.1
1,908 reviews
5 stars
496
4 stars
374
3 stars
321
2 stars
189
1 star
528

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about cold, old, or poorly prepared food, with some experiencing food safety concerns.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
  • JW
    Jb Williams
    Nov 11, 2025
    2.0
    Place was not clean
  • TV
    Tom Verstraete
    Nov 1, 2025
    4.0
    Always fast service through the app, but this time something did not go right. We waited almost 20min for our food and got cold fries!!
  • NS
    Neal Seymour
    Oct 13, 2025
    4.0
    They were late opening the doors at 8:12. Early shift is busy... plaleasant and lots if smikes. Food hot and fresh. Yes ill be a repeat customer.
  • JB
    James Buller
    Oct 4, 2025
    2.0
    Order took over 30+ mins. Food was order not correct. Trashed most of it.
  • AS
    Andrew Sanchez
    Sep 27, 2025
    1.0
    Ordered a Son of Baconator. Received a tiny little double cheese burger with two pieces of bacon on it. Wendy has gone down hill across the board. Last visit of mine.

Frequently Asked Questions About Wendy's

Is 903 W. Chipman Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.