Location.com logo
Brand Certified

Sonic Drive-In

3.2
(764 reviews)

Business Details

(816) 537-0099

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lee's Summit, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 180 Southeast Mo-150 Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
180 Southeast Mo-150 Highway, Lee's Summit, MO
64082, United States

Hours

Reviews

3.2
764 reviews
5 stars
228
4 stars
168
3 stars
105
2 stars
68
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-40 minutes for simple orders.

Food Quality

Many reviews highlighted issues with cold, poorly prepared, or incorrect food items, leading to dissatisfaction.

Staff Behavior

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about missing items or incorrect orders were noted, indicating a lack of attention to detail.

Overall Experience

The majority of reviews expressed disappointment with the overall experience, with many stating they would not return.
  • AL
    Aiden L
    Nov 24, 2025
    1.0
    Horrible service. Shouldn't take 20 minutes for ice cream.
  • MD
    Michael Delbs
    Oct 16, 2025
    2.0
    Ordered ahead and, instead of telling me at the window they were out of Jr meat for burgers, expected me to drive off without an item in my order. Had to press the button and wait longer to reaolve. I hnderstand if you're out of things, but at least work with me instead of hoping I'd drive off without everything I paid for.
  • CC
    caleb
    Oct 12, 2025
    1.0
    We pulled up to pick up an online order at 10pm, after waiting 20 min for our order, while watching the employee play on his phone the entire time….we then moved to a stall and hit the button saying we had a pick up order and Was told “you have to pick up at window” We go back in line and wait an additional 15min, when we get to the window was told they wouldn’t give us food if we weren’t patient. We asked for managers name and the 40year old man replied he was the manager and refused to give us his name. We explained that our frustration is the outrageous amount of wait times we deal with anytime we visit this location, they lack staff & it can not properly be ran when only 2 people are working. He refused us our order after that. Then demanded we leave the property. It was appalling. We will never return and we wish you good luck finding a staff that can properly run this place. It’s been a mess for several years. Consider paying your employees more to get better quality workers in this establishment. A formal complaint was filed for the “general managers” behavior. You would think someone getting paid 58k a YEAR wouldn’t be acting like a child aswell as throwing fits like a crybaby at work.
  • AS
    Ashley Schmidt
    Oct 11, 2025
    1.0
    If there was an option to post zero star for service it would be more appropriate. We pulled up to pick up an online order at 10pm, after waiting 20 min for our order, while watching the employee play on his phone the entire time….we then moved to a stall and hit the button saying we had a pick up order and Was told “you have to pick up at window” (there’s a reason for the 30 car slots.) It’s sonic for goodness sake. We go back in line and when we get to the window was told they wouldn’t give us food if we weren’t patient. We asked for managers name and the 40year old man replied he was the manager and refused to give us his name. He refused us our order after that. Then demanded we leave the property! We will never return and food luck finding a staff that can properly run this place. It’s been a mess for several years. Consider paying your employees more to get better quality workers in this establishment.
  • MC
    Mea Carradine
    Oct 11, 2025
    1.0
    We were not allowed to park in the drive in. My sonic blast was unmixed I guess I have to do it. Good burnt. People mean. Shop dirty. Will not come back.

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others