Papa Johns Pizza

3.8
225 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Lee's Summit, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lee's Summit pizza for any occasion. Call us for pizza delivery in Lee's Summit or stop by 422 SE State Route 291 for carryout to order the best pizza in Lee's Summit, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
422 SE State Route 291, Lee's Summit, MO
64063, United States

Hours

Reviews

3.8
225 reviews
5 stars
114
4 stars
39
3 stars
21
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being helpful and accommodating, while others reported rude behavior and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, others complained about cold, poorly made, or incorrect items.

Delivery Issues

Numerous complaints about late deliveries and poor communication regarding order status.

Staff Performance

Some staff members received high praise for their efficiency and friendliness, while others were criticized for being inattentive or unprofessional.
  • NN
    Nicholas
    Nov 19, 2025
    5.0
    I can’t remember a time that I have been to any franchise and have been so impressed with the staff as I was here tonight. Is 19 November, 2025 and whoever was working at 8:55 PM deserves a raise. That guy was in there all by himself, handling orders, polite, factual in his timeline, and my pizza was great. Great job to whomever hired the person working today.
  • JM
    Janice Mckinney
    Nov 9, 2025
    5.0
    I had not been here in a long time but they have increased their customer service. Pizza was well made, chicken wings good. Service decent
  • LH
    Lauren Hess
    Nov 2, 2025
    2.0
    The part of the crust that the toppings are on was so flimsy on both pizzas. On the Canadian bacon and pineapple, there was hardly any pineapple and not a lot of bacon. On the hamburger and onion with mushrooms, there was only a couple of chunks of hamburger on each slice of pizza, not a lot of onions or mushrooms. The time frame that was given to us that they would be delivered was between like 7:15-7:25. Instead they were delivered to us at 6:43 when we had submitted the order at 6:23. Also the pizza was not really hot. So it's like as soon as you guys got the order you made it with the minuscule amount of the toppings we needed and put on there. Worst experience I have ever had from Papa John's, especially this location.
  • ID
    Ian doe
    Oct 29, 2025
    5.0
    Got delivery to the hotel, no problems. Good pizza pretty quick.
  • JR
    Jennie Reed
    Oct 28, 2025
    1.0
    Just Gross Big man w Red hair uses no Gloves and wipes hes nose, on the food line while making pizza gross

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Lee's Summit, MO?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Fridays and Saturdays.