Panera Bread

4.1
674 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lee's Summit is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1686 Northwest Chipman Road, Lee's Summit, MO
64081, United States

Hours

Reviews

4.1
674 reviews
5 stars
371
4 stars
146
3 stars
63
2 stars
39
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the declining quality of food, including stale items and incorrect orders.

Service Issues

Several reviews highlighted inconsistent service, including long wait times and incorrect order fulfillment.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Cleanliness

Multiple reviews noted cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Atmosphere

The restaurant's atmosphere was generally appreciated, with mentions of a comfortable setting for meetings and dining.
  • IA
    Iretha Antwine
    Jan 5, 2026
    3.0
    Arrived with a party of five. Placed one order with every item accounted for before checking out and paying the bill. We ate in. Took about 25 minutes before our food was ready. Once we got at the soup was actually cold as though it had come out of a can and was just opened up important to the bowl. Also the sandwiches did not have the proper bread that we had requested others had items added on the sandwiches that were asked for and some had items that they did ask for that they did not receive. Seem to be an issue for one of the young men working behind the counter to correct any problems or mistakes that were made. Another young lady sorry I didn't get her name Young African-American with braids who took the order in the beginning also came back to make sure our order was properly prepared. Any questions comments or concerns that we had she addressed immediately and corrected the problem.
  • MC
    Marcus Carradine
    Jan 1, 2026
    5.0
    Food and service was fantastic! Bria was an absolute pleasure to deal with!
  • CT
    Christy Turley
    Dec 9, 2025
    5.0
    I went thru the drive thru. Very quick wait time.
  • ML
    Margaret Liggett
    Dec 3, 2025
    3.0
    The quality of their food has gone way down in the last 2 years. They've taken away so many good items, I only go a couple of times a year. I just tried a sandwich yesterday and the bread was so hard, I had to microwave it to get it to soften up. I'm being generous with a 2 rating for their food.
  • MJ
    Mackenzie Jones
    Dec 3, 2025
    1.0
    Had food delivered & found a bright blue long hair in my Cesar salad wrapped around a piece of chicken. It was very noticeable so the fact it wasn’t caught is disgusting

Frequently Asked Questions About Panera Bread

Does Panera Bread Lee's Summit accept reservations?

No, Panera Bread Lee's Summit does not accept reservations.

What are the operating hours for Panera Bread Lee's Summit?

Panera Bread Lee's Summit is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.