Delivery Issues
Customers frequently reported long wait times for delivery, often exceeding an hour, and issues with orders not being delivered at all.
Customer Service
Mixed reviews on customer service; while some employees received praise for their friendliness, others were noted for being rude or unhelpful.
Food Quality
Inconsistent food quality, with complaints about stale bread, incorrect orders, and unsanitary conditions in the store.
Management Problems
Numerous reviews highlighted poor management practices, including understaffing and lack of accountability for service issues.
Cleanliness
Several customers reported dirty dining areas and unsanitary conditions, impacting their overall experience.