Five Guys

4.3
1337 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 614 NE M-291 Highway in Lee's Summit is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
614 NE M-291 Highway, Lee's Summit, MO
64086, United States

Hours

Reviews

4.3
1,337 reviews
5 stars
822
4 stars
286
3 stars
99
2 stars
53
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported issues like soggy fries and burnt burgers.

Service Issues

Customers experienced inconsistent service, including order mistakes, long wait times, and unhelpful staff.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, affecting the overall dining experience.

Pricing Concerns

Many customers felt the prices were high for the quality of food received, with some stating that the value did not meet expectations.
  • WF
    Will fly for food
    Dec 26, 2025
    5.0
    Mushroom and pickles always go great on a 5 guys cheeseburger. Salty fries and a fountain soda always a win.
  • KB
    Kate Bauer
    Dec 24, 2025
    2.0
    Really needs some deep cleaning. Floors were dirty, bathroom REALLY needed a deep clean. Good as always great tho.
  • ML
    Melissa Lewis
    Dec 23, 2025
    5.0
    Love 5 Guys! Everyone is always super friendly and helpful. The burgers are amazing and the fries are too!
  • AL
    Al L
    Dec 12, 2025
    2.0
    Seems like the days of actually getting fries in the cup and bag are gone. For the high price of each meal item and the fact they operate on the fact that they overstuff the fries in the bag, my experience is pretty pathetic. My regular fries weren’t even filled in the cup and there was a small handful of fries in the bag.
  • SG
    sam gilio
    Nov 25, 2025
    3.0
    Usually would be a 5 star because I love 5 guys and come here at least once a month. Today was just a little different. I ALWAYS call ahead and place my pickup order. I usually pay when I get there but the lady on the phone who has “worked here since August” said that I have to pay over the phone. I told her I’ve never had to do that and Simon knows I’m going to pick it up, I also told her I was driving and on the way and that wasn’t very safe to get out my purse, wallet, and card while already on the phone. She continued to tell me I needed to pay over the phone so I told her I was going to pull over. but she couldn’t figure out how to have me do that so I was on the phone with her for a total of 7 minutes before I started driving again and asked if I just needed to call back or something. She said “well your food is already being made, I accidentally sent it through”. I told her I was almost there and would pay when I got inside. When I arrived Simon knew who I was and had my order ready. The lady checked me out and continued to tell me I need to pay over the phone or do an online payment next time 😂😂 an 8 minute phone call and she couldnt even take my payment and had been there since August? Weird but ok :) I FINALLY got home and opened my burger … it’s burnt. Took too much time trying to get mu payment over the phone that my food got burnt in the mean time. Again…. SIMON IS AMAZING AND DOES NO WRONG 💜💜💜

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.