Customers consistently praised the food for being fresh, delicious, and offering a variety of flavors.
Service Experience
While many reviews highlighted excellent service from specific staff members, there were also complaints about rude behavior and inconsistent service.
Cleanliness
Several customers reported issues with cleanliness in the dining area, with some stating it was unacceptable.
Order Accuracy
There were multiple complaints regarding incorrect orders and missing items, particularly with online and pickup orders.
Staff Attitude
Feedback was mixed regarding staff attitude, with some customers noting friendly interactions while others experienced rudeness.
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Elias Lopez
1 day ago
5.0
Outstanding food and even better service. Everything was fresh, flavorful, and made exactly the way my wife wanted. We also had an unexpected payment issue at checkout, and the team handled it with real kindness and professionalism, making sure she was taken care of without any attitude or hassle. I came back afterward to pay, and they were still genuinely friendly. CAVA earned a repeat customer.
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Chase Pruitt
Feb 11, 2026
5.0
Darryl exceptional 👏 customer service great attitude towards team, very helpful with helping me with the oppositions on menu
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Love Ladybugg
Feb 9, 2026
5.0
Mr. Daryl was very patient with our order. Had a lot of changing of the mind and he stay calm, collected and patient throughout the whole experience. He smile the whole time. Treated us with kindness and we appreciate him. Thank you Daryl
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Justice Kennedy
Feb 9, 2026
5.0
I come here once a week it is absolutely delicious so many varieties and combinations it’s endless. Only con is the price. Cava is expensive
SH
sam heinrich
Feb 1, 2026
2.0
I had come to this cava a couple weeks ago and made an online order, it was not out at the time I set and I gave them 30 min to complete the order. When I walked in I was ignored and the girl kept staring at me and walking away. She finally then asked me what I needed and when she handed me my order she gave me a nasty look, she was very rude and didn’t even say a word to me.