Numerous customers reported extremely slow service, with long wait times for food and drinks, and some even left without being served.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or poorly prepared items, including wings and fries.
Management Concerns
Several reviews highlighted poor management practices, including lack of support for staff and failure to address customer complaints effectively.
Staff Performance
While some servers received praise for their friendliness and attentiveness, many reviews indicated a lack of training and professionalism among the staff.
MH
Marya Hitch
1 day ago
1.0
Food is not that special and way overpriced. Burgers, wings, fries for the amount you'd pay at a steakhouse. The atmosphere of concrete floors and cheap chairs doesn't warrent the price either. My mushroom Swiss burger was overly greasy, meaning they use a lower grade beef with a high fat content. The Swiss cheese was nonexistent, and the fries were overcooked. I don't get it. Was the first and last time I'll go there. The fact that they charge for chicken wings the same amount as a strip steak is ridiculous.
BP
Bryan Prettyman
1 day ago
1.0
My wife and I stopped into Buffalo Wild Wings in Lee Summit, Missouri tonight we ordered our food or drinks. We waited for over an hour. We also went and without getting any food, we witnessed employees wrestling around with each other in the kitchen area, touching each other, rubbing each other’s heads handling food we also witnessed one employee going to the bathroom with gloves on for 20 minutes, coming back out with the same gloves on going back into the kitchen and grabbing food. The manager we had to stop (his name is Thom,) and tried to address our concerns and he said that he would address the situation and that he was sorry he was trying to get food out. We are very understanding however this is unacceptable with anyone that is in the business of food handling. While addressing the manager, he said, don’t push me when I ask him what he was going to do about it( the service )and then got in a defensive fighting stance towards me upon which my wife and I got up and left and we were told by the waitress that we need to just leave and all we were trying to do is find out where our food was and why we were not being serve served. Absolutely appalling!
WV
Whittyboy83 Vlogs
Dec 14, 2025
1.0
Dined in and the food took way longer then it should have and I got the pick 6 for $20 and I said I wanted one to be boxed up and instead of just cooking the food they said I had to wait 30 more minutes for the food. Don’t know why they didn’t just cook the food and put it in a To-Go box. Sad becuase b-dubs is one of my favorite places to eat but today they disappointed me.
AK
Alex King
Dec 14, 2025
5.0
Christine has been our server the last two times we've been in, and she's absolutely amazing! Super friendly and attentive. The food also got to us pretty fast given the Sunday night football crowd.
IR
Infinite Recursion
Dec 5, 2025
2.0
If youre young, ignore this review and go enjoy life. If youre old and care about what goes in your body, press pause on the VCR or your Walkman and listen. The wings here are ridiculously salty! Honestly I have no idea how they smuggle so much salt in both their bone-in and boneless wings. Its not just the sauce. Even if you eat the wings with no sauce you'll be sucking down water the rest of the night trying to deal with the massive infusion of sodium. I used to LOVE this place but I just cant eat here anymore. It messes me up for a day or two. If youre old enough to remember pre-Internet, be advised. Eating here has become like shotgunning a canister of Mortons salt. You've been warned muchacho!
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Lee's Summit offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Lee's Summit?
The restaurant is open from 11:00 AM to midnight Monday through Wednesday; until 1:00 AM on Thursday, Friday, and Saturday; and closes at 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in Lee's Summit?
Buffalo Wild Wings is located at 1806 NW Chipman Road, Lee's Summit, MO 64081.
Is Buffalo Wild Wings in Lee's Summit currently open?
Yes, the Lee's Summit Buffalo Wild Wings location is currently open and operational.
How can I contact Buffalo Wild Wings in Lee's Summit?
You can reach Buffalo Wild Wings at 816-246-9453.
Where can I find more information or the menu online for Buffalo Wild Wings Lee's Summit?
You can visit their website at https://www.buffalowildwings.com/locations/us/mo/lee's-summit/1806-nw-chipman-rd/sports-bar-58/ for more details and menu options.
What nearby dessert places can I visit after dining at Buffalo Wild Wings in Lee's Summit?
Nearby dessert options include Bruster's of Lee's Summit, Menchie's Frozen Yogurt, Bruster's Real Ice Cream, and Cold Stone Creamery.
Are there other restaurants near Buffalo Wild Wings in Lee's Summit?
Yes, there are several dining spots nearby such as SPIN! Pizza, On The Border Mexican Grill & Cantina, Subway, LongHorn Steakhouse, and Pizza Tascio.
Where can I shop for clothing and accessories near Buffalo Wild Wings in Lee's Summit?
You can visit Famous Footwear #2116, Payless ShoeSource, Kohl's, SEPHORA at Kohl's, and Men's Wearhouse for shopping needs.
Are there other services near Buffalo Wild Wings in Lee's Summit, such as banking or personal care?
Yes, nearby services include Blue Ridge Bank and Trust Co., Bank of America, Sport Clips Haircuts of Lee's Summit, Bloom Nails and Spa, and Petco for veterinary services.