Buffalo Wild Wings

Reviews

• CS

  C S

  Nov 13, 2025
  1.0
  Food was good but was ruined by management yelling at an employee and me seeing her crying in the bathroom about them not allowing her to go to her prenatal visit. Like, seriously?? What kinda poor/toxic management is that?
• JD

  Janice Ingram (Blissful Beginnings Doula)

  Nov 11, 2025
  3.0
  This is what the promotion says, but this location has decided to do only dine in....of course. "free 10-piece order of boneless wings and fries to veterans and active-duty military members on Veterans Day (November 11, 2025). This promotion was valid for dine-in and walk-in at participating locations with a valid military ID"
• CC

  Chase Cole

  Nov 1, 2025
  1.0
  Ordered a burger via door dash at 2:10 pm (not a peak time). Dasher shows up to the restaurant at 2:45 and they tell them "they're still working on it." The dasher doesn't leave the restaurant with my order until 3:05 PM. Once it arrived at 3:15 PM the fries were hard from sitting under the heat lamp, the burger was fine, but not hot. It does not take an hour to make a burger nor fries at a time you can expect the restaurant to be practically empty. Judging by the other reviews, this is common place here, and Lee's Summit residents deserve better service.
• AR

  A. R.

  Nov 1, 2025
  1.0
  Lucas is an amazing server and deserves not only a raise but a promotion to manager because he was working his but off but this location is absolutely horrible our he did not have any help with as busy as they were our order took an hour an a half to come out the experience was just bad I would like someone from management to contact me I was there on Saturday November 1st at 715pm to almost 930pm the management at this location is horrible and the servers need help good luck not going into bankruptcy Buffalo Wild Wings
• TE

  Tanner Enke

  Oct 20, 2025
  1.0
  If only these cheap employees could count and read beyond a first grade level, and if the staff and management actually checked in with them to see who they’re hiring before just throwing them into a restaurant job that requires dealing with numbers and basic reading skills. For the past five years, ever since they were bought out by Arby’s, their service has gone extremely downhill because of who they hire and their poor management. I’ve had orders comped for five years straight because they mess them up so badly. The wings are always cold, and in the past four months alone, they’ve miscounted my wings six times. Five times in the past year or so I have called them and told them can you double and triple check my order and please get it right I don’t want anyone to miscount my wings like they’ve done before I want my plasticware and I want the correct order each time they still messed it up and I was still short wings and no plasticware. My ranch has been miscounted and my order has been completely messed up five times Times and they still couldn’t get basic counting skills and basic reading skills down. They couldn’t even follow simple directions, and even double and triple check the work properly that is very concerning. That is terrifying. The service is awful, the restaurant is run down, and they hire staff who don’t know basic counting or reading skills. They brought my wings out without even telling me they were ready, and they were cold, like they had been sitting there forgotten. They also lie like children. I’ve told so many people to stop going to this location. They hire people who are not capable of working in a restaurant job. It’s concerning that they’re even behind stovetops and sharp kitchen items. I would be terrified for their safety, as they can’t read, count, or perform simple restaurant duties. Very concerning. They miscount my ranch every single time I’ve been there, and they also forget my plasticware every single time. I’ve completely given up on this location. Management and staff act like children. They can not count, they can not read it’s very obvious. It is so concerning. They are “grown” adults who can not carry out basic restaurant skills and duties. Let alone reading screens and counting wings, or orders to carry out to a table. Basic math and basic skills they never learned apparently. But they are just hired on and do a horrible job. So concerning they work in a kitchen with all that equipment. Can they even handle a cutting knife? Can they handle a stovetop or an oven properly? Can the servers know how to do things right? Every single server I have had, I told my people, they should not be a server they should be a door greeter at Walmart. They are that incapable of being a server and customer service. This location has gone so far down hill. Chlildren.

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