Brand Certified
Arby's
3.7(1013 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
1027 Ne Rice Rd, Lee's Summit, MO
64086, United States
Certified by Arby's • Feb 22, 2026
(816) 347-8170
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/mo/lee's-summit/1027-ne-rice-rd/store-7199
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.7
1,013 reviews
5 stars
406
4 stars
252
3 stars
165
2 stars
68
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, including dirty floors and unsanitary conditions.
Wait Times
Customers frequently express frustration with long wait times, especially in the drive-thru.
Staff Attitude
While some staff members are noted for their positive attitudes, others are criticized for being unprofessional and dismissive.
- NGNancy GillardFeb 17, 20265.0Great reuben.
- HCHannah CarlsonFeb 3, 20265.0Remodeled since the last time I have been there. Looks nice and clean and everything was delicious?
- BWBill WhiteJan 20, 20265.0I miss this place. I visited there while in Lees Summit Missouri
- CIChance IrvinJan 12, 20261.0I’m gonna be honest you’re lucky I can’t give it zero stars! I have been there several times living in Lee Summit two times within the last month. They said it would be a 20 minute wait just to get a roast beef sandwich. Another time I went, they seemed to always never have anything fresh. Management is not helping because I’ve drove off four times now Due to the wait time. I don’t understand how there is a wait time you’re not closing soon, and I was the only car in the drive-through! This location is a joke. I’ve had a lot better luck from other locations, including blue Springs but this one might as well be shut down.
- AWAmanda WaltonJan 4, 20261.0I ordered a Doordash order tonight for 2 roast beef au jus meals. I received the meals with no au jus for either sandwich, stale curly and crinkle fries, and drinks that were 3/4 full of ice. One was a medium and somehow had more ice in it than the large, and one sandwich had more meat on half of it than the other one did all together. How can you send out an order for an au jus and forget 2 of them? Seems to always be an issue when coming or ordering at this location.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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