Arby's

3.6
664 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
200 Sw 150 Hwy, Lee's Summit, MO
64082, United States

Hours

Reviews

3.6
664 reviews
5 stars
234
4 stars
175
3 stars
111
2 stars
43
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order errors.

Food Quality

Food quality was inconsistent, with several complaints about cold or poorly prepared items, while some customers praised the taste when it was fresh.

Staff Attitude

Customer service experiences varied, with some staff being friendly and accommodating, while others were reported as rude or unhelpful.

Cleanliness

The dining area was often noted as dirty or unkempt, contributing to an overall unpleasant dining experience.

Operational Issues

The location frequently closed early or had limited hours, leading to customer frustration.
  • LT
    LeeAnn Tesch
    Dec 5, 2025
    5.0
    The french dip was calling our names so we had lunch there a couple of days ago.We tried these steak bites while they were good and flavorable.They were a little pricey.
  • KG
    Kelly Gaines
    Nov 22, 2025
    5.0
    Went thru there last night and they got my order wrong. Kept my receipt and gave to management today and they made things right. Thank you!!
  • LT
    Lucky Thlrt33n
    Nov 14, 2025
    5.0
    Came in for dinner. Got our food fairly quickly, they made the Chicken Cordon Blue Fresh, curly fries were hot and fresh. Overall good experience. Staff was courteous and friendly.
  • MW
    Margi Wiggins
    Nov 9, 2025
    5.0
    Drive thru lady is always very friendly
  • GH
    Gina Henson
    Oct 3, 2025
    3.0
    Had the mozzarella sticks 4.39 4pc Cheese was good breading was fine Marinara was good. Price was equal with other places. Floor was sticky with stains here and there tables were dirty All together dine in was unpleasant Reccomend takeout. Thank you