Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of accountability.
Order Accuracy
Many customers experienced issues with incorrect orders, often requiring multiple visits to resolve mistakes.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of cockroaches and dirty dining areas.
Speed of Service
Some customers noted fast service, but others reported long wait times, especially in the drive-thru.
TM
Tmac Mueller
Feb 6, 2026
1.0
Prices are ridiculous
NN
Nikki
Feb 6, 2026
1.0
The manager is very rude to her employees and customers. Worst customer service experience ever!
LP
L Pettitt
Jan 27, 2026
4.0
I love the Jr Bacon cheeseburger and right now they have a combo value meal with 2 Jr. Bacon cheeseburgers, fries and drink for $8.00.
All of the food receipts have a QR code on them, so you can scan the code, fill out the survey questions and it will give you a 5 digit number to write on the receipt and that gives you $2.00 off any combo meal
RB
Rebecca Bilyeu
Jan 23, 2026
5.0
Fiona the lady that took my order was outstanding in her customer service. It’s always good to have nice people take care of you.
BT
Bill T
Dec 30, 2025
5.0
Nice and clean. Salad was fresh, first time I tried their chicken strips. They were very good. Staff very friendly and professional.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Lebanon, MO?
The drive-through at Wendy's in Lebanon, MO is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's in Lebanon, MO serves breakfast, lunch, and dinner every day.
What payment options are accepted at Wendy's Lebanon, MO?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Wendy's in Lebanon, MO currently open for customers?
Yes, Wendy's in Lebanon, MO is open and committed to serving customers every day.
Can I order delivery or takeout from Wendy's Lebanon, MO?
Yes, Wendy's offers delivery and takeout options, including dine-in and drive-thru services.
How can I find menu pricing and nutritional information for this Wendy's?
Menu pricing and nutrition details can be found on Wendy's website or mobile app by selecting the Lebanon location.
Are there any nearby fast food restaurants similar to Wendy's?
Yes, nearby fast food options include McDonald's, Arby's, Sonic Drive-In, Taco Bell, Dairy Queen, and Subway, offering a variety of burger and sandwich options.
What local stores are near Wendy's for convenience shopping or other needs?
Nearby you can find One Stop Central for convenience and gas, AT&T and Verizon stores for mobile phones, and Kinderhook Treasures Gift Shop for gifts and home goods.
Are there nearby entertainment or cultural attractions customers can visit near Wendy's?
Yes, customers can visit the Route 66 Museum Lebanon, Mo, or the Lebanon-Laclede County Library close to Wendy's for a cultural experience.
How can customers provide feedback or contact Wendy's Lebanon with questions?
Customers can contact Wendy's via their Customer Care team through live chat or call 888-624-8140, or call the Lebanon location directly at (417) 588-2992. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
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