Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with issues such as cold or raw items and incorrect orders.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others highlighted rude behavior from management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Reports of unsanitary conditions, including dirty floors and bathrooms, negatively impacted customer experiences.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long wait times.
WK
Waylon Kaus
Nov 16, 2025
2.0
Service not good nobody here but had to wait ten minutes to get my order taken everybody standing around talking to each other
FF
fordorange1
Nov 14, 2025
5.0
Good
SA
Sherry Adamson
Oct 21, 2025
1.0
Both hamburgers were raw and when I told the girl at the counter she said that’s not my problem it’s the cooks problem I would be ashamed to have her working for me!!!!’ Will not return to this Wendy’s!!!!!
KG
Knova Green
Oct 18, 2025
1.0
The nuggets were cold and old the French fries were cold
JB
June Buckles
Oct 11, 2025
1.0
Bring back fresh brewed iced tea. Gold Peak from the soda fountain leaves a lingering chemical aftertaste — it’s honestly undrinkable.
That no one thought customers in the drive-thru should be told about the change is poor customer service. When I called and asked what happened to the iced tea the response was - "too many people order tea and we don’t have time to tell everyone” - that's ridiculous. If you have time to take my money - you have time to tell me that you are no longer serving fresh brewed tea.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lebanon, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lebanon, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (417) 588-2992.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lebanon #9 Wendy’s serve breakfast?
Yes, this Wendy’s location in Lebanon, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Lebanon, MO?
The drive-through at Wendy's in Lebanon, MO is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's in Lebanon, MO serves breakfast, lunch, and dinner every day.
What payment options are accepted at Wendy's Lebanon, MO?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Wendy's in Lebanon, MO currently open for customers?
Yes, Wendy's in Lebanon, MO is open and committed to serving customers every day.
Can I order delivery or takeout from Wendy's Lebanon, MO?
Yes, Wendy's offers delivery and takeout options, including dine-in and drive-thru services.
How can I find menu pricing and nutritional information for this Wendy's?
Menu pricing and nutrition details can be found on Wendy's website or mobile app by selecting the Lebanon location.
Are there any nearby fast food restaurants similar to Wendy's?
Yes, nearby fast food options include McDonald's, Arby's, Sonic Drive-In, Taco Bell, Dairy Queen, and Subway, offering a variety of burger and sandwich options.
What local stores are near Wendy's for convenience shopping or other needs?
Nearby you can find One Stop Central for convenience and gas, AT&T and Verizon stores for mobile phones, and Kinderhook Treasures Gift Shop for gifts and home goods.
Are there nearby entertainment or cultural attractions customers can visit near Wendy's?
Yes, customers can visit the Route 66 Museum Lebanon, Mo, or the Lebanon-Laclede County Library close to Wendy's for a cultural experience.
How can customers provide feedback or contact Wendy's Lebanon with questions?
Customers can contact Wendy's via their Customer Care team through live chat or call 888-624-8140, or call the Lebanon location directly at (417) 588-2992. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.