Wendy's

4.1
1100 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
860 S. Jefferson, Lebanon, MO
65536, United States

Hours

Reviews

4.1
1,100 reviews
5 stars
536
4 stars
334
3 stars
130
2 stars
35
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold or raw items and incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others highlighted rude behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Reports of unsanitary conditions, including dirty floors and bathrooms, negatively impacted customer experiences.

Speed of Service

Service speed varied; some customers experienced quick service while others faced long wait times.
  • WK
    Waylon Kaus
    Nov 16, 2025
    2.0
    Service not good nobody here but had to wait ten minutes to get my order taken everybody standing around talking to each other
  • FF
    fordorange1
    Nov 14, 2025
    5.0
    Good
  • SA
    Sherry Adamson
    Oct 21, 2025
    1.0
    Both hamburgers were raw and when I told the girl at the counter she said that’s not my problem it’s the cooks problem I would be ashamed to have her working for me!!!!’ Will not return to this Wendy’s!!!!!
  • KG
    Knova Green
    Oct 18, 2025
    1.0
    The nuggets were cold and old the French fries were cold
  • JB
    June Buckles
    Oct 11, 2025
    1.0
    Bring back fresh brewed iced tea. Gold Peak from the soda fountain leaves a lingering chemical aftertaste — it’s honestly undrinkable. That no one thought customers in the drive-thru should be told about the change is poor customer service. When I called and asked what happened to the iced tea the response was - "too many people order tea and we don’t have time to tell everyone” - that's ridiculous. If you have time to take my money - you have time to tell me that you are no longer serving fresh brewed tea.

Frequently Asked Questions About Wendy's

Is Lebanon #9 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.