McDonald's

3.4
2376 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
850 S Jefferson Ave, Lebanon, MO
65536, United States

Hours

Reviews

3.4
2,376 reviews
5 stars
729
4 stars
524
3 stars
539
2 stars
212
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the restrooms and dining area.

Order Accuracy

Many customers experienced issues with incorrect orders and special requests not being fulfilled.

Staff Attitude

While some staff were praised for being friendly and helpful, others were noted for being rude or unprofessional.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or poorly prepared food.
  • NW
    Natalie Walker
    Nov 17, 2025
    5.0
    I went through the drive thru and what a bunch of lovely people. From the time they took my order to the time I received my order they were spot on. They got my order right and were wonderful. I will be stopping in whenever I’m in Lebanon. Great job guys!!!
  • LS
    Linda Signor
    Nov 11, 2025
    5.0
    I think possibly they were short staffed. Your prices are outrageous.
  • JM
    Jeffery Morrison
    Nov 8, 2025
    1.0
    At the drive-through at 6:30 at night just getting ice cream. The lady was rude as heck also Mid order, she asked me to” hang on so that she could go to the other window” and take their order to come back to me to have to redo our entire order.
  • CR
    craig rexford
    Nov 3, 2025
    1.0
    Showed up at 11:28 it is now 12:03 and I still have not received my meal deal at the curbside pickup the service sucks
  • DD
    Dan
    Oct 26, 2025
    3.0
    It's McDonald's, so my bar is already semi sub standard, however we had to wait in the drive thru line for a pretty long time. There werr not even many people ahead of us but it took a full 20 minutes to get from the 2nd car back from the ordering station to then get our food. Food was mediocre.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 850 S Jefferson Ave, Lebanon, MO?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight) at this location.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 850 S Jefferson Ave offers drive-thru service daily from 5:00 AM to 12:00 AM (midnight).