Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty restrooms and overall restaurant cleanliness issues.
Service Quality
Service experiences varied widely; some customers praised friendly staff while others reported rude interactions and long wait times.
Food Quality
Many reviews highlighted issues with food preparation, including cold, undercooked, or incorrect orders.
Speed of Service
Numerous customers complained about slow service, particularly in the drive-thru, with long wait times reported.
AL
Amber Lane
5 days ago
5.0
I got lost on a 14 hour journey with my phone dead in the middle and no clue where I was. I was a mess as it was later at night and I was scared and quite exhausted. I came in crying and the manager (I assume she was cause she had a blue shirt) comforted me and plugged my phone in, even offering to let me use hers to call my friend who I was on my way to. Then she let me stay and offered to give her employee meal as she brought food from home.
In the end this encounter helped me through a really rough time.
While I stayed there the kitchen hustled getting people in and out. The atmosphere was clean and in that moment I felt unbelievably lucky to of landed in such a great place at such a rough time (reviewing months later for reference this happen Dec. 2 2025)
DD
Damonie
Jan 18, 2026
1.0
I couldn’t tell if the store was open until I pulled in the drive thru. The folded eggs hurt my stomach so I ordered a round egg on my bagel. It felt like I was eating glass. Broken shells in my egg. The steak on the bagel was cooked on a dirty grill and you could taste it. Cheese was not melted And they said they were completely out of ice “or you are more than welcome to go home and use your own ice! so no way to wash it down. Instead I threw it up and was unable to finish my food. Waste of time and money!
GC
Grant Calloway
Jan 11, 2026
1.0
I order a cookie tote cook to order, large power aid and a small coffee. The coffee was Luke warm, and the cookies were under cooked, smashed in the box. The funny thing they were nice ones on the bottom cause they were old and cold. Hard to come back when it's the middle of the day and you are serving trash.
DM
D G M
Jan 8, 2026
5.0
McDonald’s has always been my go-to for a quick breakfast. This location on Lebanon is particularly clean, with a lot of art displayed. The restrooms are spotless, and the entire restaurant is immaculate. While I’m not a fan of the entire menu, the breakfast and coffees are absolutely wonderful. AAAA+++
NC
Nathan Cann
Jan 4, 2026
5.0
Stopped by here on the way home from a 12 hour shift. Ordered two sausage mcmuffin with egg. Sandwiches were hot and ready fast. They hit the spot and I slept for 8 straight.