Dairy Queen Grill & Chill

4.1
675 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
780 S Jefferson Ave, Lebanon, MO
65536-3637, United States

Hours

Reviews

4.1
675 reviews
5 stars
345
4 stars
172
3 stars
83
2 stars
30
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Mixed feedback on service; while some praised friendly staff, others experienced rudeness and poor customer service.

Food Quality

Food quality varied, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean by some customers, but others mentioned it felt unclean or unsanitary.

Ice Cream Praise

Many customers expressed satisfaction with the ice cream offerings, highlighting specific items like Blizzards and cones.
  • DE
    Dalton Edwards
    Nov 15, 2025
    1.0
    orders 4 tenders and guess what?? got home, looked in the box, to my surprise there was not 4, not 3, NOT EVEN 2, BUT ONE SINGULAR CHICKEN TENDER!!! i scan the box thoroughly to make sure my eyes weren’t deceiving me. they weren’t, i got one chicken tender. absolutely unbelievable. i think im still in shock by what happened. this is a once in a lifetime experience and a story i will pass on for generations. dairy queen, i have no idea what i did to deserve this betrayal. do better. i’ll enjoy my SINGULAR tender now. goodnight
  • AD
    Ashley Denham
    Nov 3, 2025
    5.0
    Enjoyed talking with manager , he decorated a ice cream cake for me. He did exactly what I wanted. Thank you for making a birthday special!!
  • RH
    Rebecca Hudson
    Oct 24, 2025
    5.0
    We love the new fresh look. Service is always friendly and the treats are yummy.
  • TG
    Tara Renee Griffin
    Oct 23, 2025
    5.0
    I usually avoid eating at Dairy Queen because their burgers are dry and cold, the buns are never fresh, and the fries are cold and soggy. But my mother and I stopped at this location while on a road trip and I was pleasantly surprised! The burger was hot, flavorful, juicy, the fries were fresh & hot, and my bun was soft and fresh! I would like to add that the dining room and fountain area was really clean as well! 10/10 Good job to whoever is leading this team! You all care about what you serve and it shows! Thank you for a pleasant visit and a delicious lunch!
  • CC
    Carmic Crocodile
    Sep 7, 2025
    3.0
    I love the ice cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lebanon, MO?

Dairy Queen Grill & Chill in Lebanon, MO is open every day from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and specialty ice cream cakes from DQCakes.com.