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Arby's

3.9
(1160 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
888 South Jefferson Ave., Lebanon, MO
65536, United States

Hours

Reviews

3.9
1,160 reviews
5 stars
484
4 stars
326
3 stars
164
2 stars
72
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and long wait times, with some praising individual employees while others noted poor management and slow service.

Food Quality

While many customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, as well as issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
  • JB
    Jayme Beard
    Feb 18, 2026
    5.0
    It was so very good i devoured it In just a matter of min
  • KC
    Khaylee Campbell
    Jan 25, 2026
    5.0
    So grateful to the few people who made it to work in the snow today. Love going through the drive thru to see Harmony. Great food great prices! Very happy with my visits everytime
  • AK
    AT Kuhn
    Jan 25, 2026
    5.0
    I came into the Lebanon Missouri location today 3/25/26. Harmony, liz, and sam, we're all very kind and patient and assisting me to get the customers order as well as me as an individual. They all endured the snow to come into work today and we're very helpful
  • LJ
    Linda Jacobsen
    Dec 13, 2025
    4.0
    We were pleased that they brought the Arbyq back!
  • BS
    Barb Schaefer
    Nov 17, 2025
    5.0
    I would appreciate gluten free buns. The way it is, I ear my "sandwhich" in a bowl. The table was wobbly and the restroom did not have a working paper towel dispenser.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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