Food Quality
Many customers reported issues with food being overcooked, old, or not prepared correctly, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for orders, both in drive-thru and at stalls, with some customers experiencing delays of over 30 minutes.
Customer Service
While some customers praised the friendliness of staff, others reported rude service and mistakes with orders, indicating inconsistency in customer service experiences.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas, which negatively impacted customer perceptions.
Order Accuracy
Customers frequently noted issues with incorrect orders, including missing items and wrong modifications, suggesting a need for better attention to detail.