Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
347 reviews
5 stars
156
4 stars
94
3 stars
38
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, noting both friendly and rude interactions from staff.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and unsatisfactory taste, alongside some positive remarks about specific items.
Cleanliness
The location was generally described as clean, but some customers noted issues with sticky floors and unsanitary conditions.
Operational Issues
Customers expressed frustration over inconsistent hours and the dining room being closed unexpectedly.
- JLJames LuetJan 5, 20261.0Guess I’ll keep up with the trend with this location and add my ONE STAR REVIEW! The manager Sam and the general manager Lisa have absolutely no business being in their positions. Had a coupon via the Arbys app for a free french dip with any additional purchase of $10 or more. I clicked redeem in store and it gave a code for them to use. They kept telling me the computer wouldnt accept it because the food I was ordering that totaled MORE than $10 was a promotional item. NOWHERE ON THE COUPON DID IT SAY ANYTHING ABOUT WHAT COULD BE ORDERED…. ONLY THAT IT HAD TO BE A $10 ADDITIONAL PURCHASE! And this isnt like a few cents difference. This is an $8 issue. And the computer took the code because it is no longer available on my app to use. So not only did they not accept it, but now I dont have the coupon to be able to use at a later time or most importantly, A DIFFERENT STORE!!! Sam, the manager, had an attitude when I asked to speak to the general manager and then after I was told there was nothing they could do, they stood behind the food line and kept looking at me, clearly talking about me but not enough to say it directly to me. Extremely unprofessional! The conversation between us at the counter was civil but when I asked them to just give me the additional french dip since the computer wouldnt accept it for whatever reason, I was told we cant do that cuz if we do it for you, we’d have to do it for everyone! Absolutely zero problem solving skills. Zero people skills. Zero customer service skills. And in addition to all this, after debating the situation for 15 mins at the counter, the sandwhich I received was freaking cold! Cannot believe with minimum wage going up that people like Sam and Lisa will be making AT LEAST $15 an hour for this kind of service! They have no business dealing with customers in any capacity! Too many other places to eat and spend my money than to deal with people like them!
- RSReine SchenkDec 7, 20251.0There was hair in my sandwich and the guy at drive thru was rude.
- JBJermaine ButlerNov 8, 20251.0The Thanksgiving sandwich was the worst attempt I have ever tasted in my life fries had there entire supply of salt on them and the Mac and cheese somehow tasted like tuna absolutely avoid here
- AKAnnie KampSep 22, 20255.0Close to work. I stop 1 or 2 times a month after work.
- BJBrandon JohnstonSep 19, 20255.0Has always been pretty decent when I've gone through I've been on the night shift for a while and Arby's always takes care of me pretty well.