Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Very bad and they just lost my business over 5 cents, I order a medium frosty, total 3.25, all because I gave her 5 pennies, she said either I give her a nickel or quarter, she would have to take the frosty back, I said find, here is your frosty give me my money back and I will go to another Wendy's with way better service, so she rather lose 3.20 over a 5 pennies, not good service, this place sucks, no wonder there are never anyone cars there.
SG
Stacie G
Mar 12, 2026
1.0
March 12, 2026 between 12pm to 1pm I ordered a Dave’s combo and 10-piece chicken nuggets from Wendy's through Uber Eats. When the order arrived, the burger from the combo was missing, which meant I basically received fries and nuggets.
I called the delivery driver to let him know an item was missing. He said he didn’t know what to do but would call Uber Support. I never received a call back.
I then called the restaurant and spoke to the manager on duty. She said they had been “swamped” earlier and were trying to double-check orders, and she immediately knew I was calling about the missing burger. However, she did not apologize and told me my only options were to drive to the restaurant for a refund for the burger or drive there to pick up a replacement. Since I otherwise wouldn’t have had anything but fries to eat, I drove there to get the burger.
When I arrived, the parking lot had only a couple of cars and the dining room was empty, which made the “swamped” explanation questionable. I told the cashier I was there to pick up the burger that had been left out of my order. She took my receipt and quickly brought the burger out.
As I grabbed the bag and started to leave, the manager sarcastically said, “Well, have a good one!” I stopped and looked back, and she gave me a tight smile. The interaction felt completely unprofessional, especially considering the mistake originated with the restaurant.
My coworker and I ordered delivery because we didn’t have time to go out during work. Instead, I ended up driving to the restaurant anyway and returning to the office to eat my now cold fries and a cold burger.
Between the missing item, the lack of apology or accountability, and the sarcastic attitude from the manager, this was a very disappointing experience. I won’t be returning to this location, and I’ve also cancelled my Uber Eats account.
JD
James Downey
Feb 6, 2026
5.0
I love Wendy's food , they have some of the best chilli I've ever eaten coming out of a fast food burger joint.
JK
Jeff Kellerman
Feb 5, 2026
1.0
Fries wilted, a little warm,you could tell theyd been out for a bit. Asked for extra lettuce/tomato on chicken sandwich but got a few pieces of shredded iceberg? Instead of pieces of romaine, and a very thin piece chicken . Drove across the street to chic file and got an actual chicken sandwich
LH
Lauren Hollman
Jan 23, 2026
1.0
Moldy bread and a dead bug. This is nasty. They should really improve quality control.
What are the operating hours for the Wendy's drive-thru in Lake Saint Louis?
The drive-thru at Wendy's in Lake Saint Louis is open daily from 6:30 AM to midnight.
Does Wendy's in Lake Saint Louis serve breakfast?
Yes, this Wendy's location serves breakfast with various combos, sandwiches, coffee, and sides.
Is there a way to order Wendy's food online for delivery or pickup?
You can order online or via the Wendy's app for delivery or pickup from this location.
How can I contact Wendy's Lake Saint Louis for questions or feedback?
You can call the location at (636) 561-2298 or reach the Customer Care team via their contact page or phone number 888-624-8140.
What payment options are accepted at Wendy's in Lake Saint Louis?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Are Wendy's gift cards available to purchase at this location?
Yes, gift cards are available in-restaurant and online via the Wendy's gift card portal.
What meals are served at Wendy's Lake Saint Louis?
This location serves breakfast, lunch, and dinner.
What other fast food restaurants are near Wendy's in Lake Saint Louis?
Nearby fast food options include Arby's, Sonic Drive-In, Taco Bell, McDonald's, and Papa Johns Pizza, offering a variety of choices if you're exploring the area.
Are there any fitness centers near Wendy's that customers might want to visit?
Orangetheory Fitness Lake St. Louis is nearby, so customers can enjoy a workout before or after grabbing a meal.
What other services or shops are close to Wendy's that customers might find useful?
Nearby you can find Clarkson Eyecare, Sharkey's Cuts for Kids, Starbucks, and the Goodwill Store and Donation Center, perfect for various errands around your visit.
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