Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management and employees.
Food Quality
Many customers complained about cold and poorly prepared food, including burgers and fries that were not fresh or properly cooked.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, with reports of dirty tables and floors.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
MB
Myah Beckwith
3 days ago
1.0
Horrible attitude from the drive thru staff. I went through 1/9 and we had asked for 2 frostys. 1 was an Oreo brownie and the other we requested to be plain vanilla and Oreo. When we were given the frostys we reminded them we had asked for plain vanilla and Oreo and the lady who handed them over said no they’re the same. We didn’t fight it. We were looking in the bags for spoons and we couldn’t find them so we asked the short hair girl for spoons and she said they were in the bags. We said we couldn’t find them and she said she promises they’re in there. And we said we still couldn’t find them and when I asked for a couple extra spoons she said and I quote “no it’s not a big deal sweetie.” Not only are you getting the order wrong you’re being rude and not even giving spoons?
BB
bad boy
Dec 24, 2025
1.0
There was an employee That was talking shit on a customer's name to his colleagues and Saying things that wasn't true about that customer and was rude and my burger tasted like it was hardly cooked and sat for a few hours before I had received. My burger
JW
James who?
Nov 28, 2025
2.0
It's partially my fault for ordering through doordash, but y'all didn't give my cheese sauce cups that I PAID FOR. I don't care that it's only 60¢ per cup. I still PAID FOR IT.
TR
Tijuana Ragland
Nov 18, 2025
1.0
THE EVENING MANAGER AND HER STAFF IS VERY RUDE! FYI don't ask any questions, just order your food pay and leave cuz apparently asking the price of a beverage is illegal!
JU
Jessica H. (CEO of Cleaning Unleashed)
Nov 8, 2025
5.0
Was good .. but as someone who has worked fast food, I can tell they need to clean the thing you dump the fries into after they are cooked for salting and packaging. If there is to much salt left behind, and then you add more salt, and you repeat this for days on end ... You'll end up with overly salty fries. To much salt ruins them.
They aren't always this way, but this time they were.
Otherwise we enjoy this location on the occasion we do go.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru in Lake Saint Louis?
The drive-thru at Wendy's in Lake Saint Louis is open daily from 6:30 AM to midnight.
Does Wendy's in Lake Saint Louis serve breakfast?
Yes, this Wendy's location serves breakfast with various combos, sandwiches, coffee, and sides.
Is there a way to order Wendy's food online for delivery or pickup?
You can order online or via the Wendy's app for delivery or pickup from this location.
How can I contact Wendy's Lake Saint Louis for questions or feedback?
You can call the location at (636) 561-2298 or reach the Customer Care team via their contact page or phone number 888-624-8140.
What payment options are accepted at Wendy's in Lake Saint Louis?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Are Wendy's gift cards available to purchase at this location?
Yes, gift cards are available in-restaurant and online via the Wendy's gift card portal.
What meals are served at Wendy's Lake Saint Louis?
This location serves breakfast, lunch, and dinner.
What other fast food restaurants are near Wendy's in Lake Saint Louis?
Nearby fast food options include Arby's, Sonic Drive-In, Taco Bell, McDonald's, and Papa Johns Pizza, offering a variety of choices if you're exploring the area.
Are there any fitness centers near Wendy's that customers might want to visit?
Orangetheory Fitness Lake St. Louis is nearby, so customers can enjoy a workout before or after grabbing a meal.
What other services or shops are close to Wendy's that customers might find useful?
Nearby you can find Clarkson Eyecare, Sharkey's Cuts for Kids, Starbucks, and the Goodwill Store and Donation Center, perfect for various errands around your visit.